Over ten years, 6 sigma management is applied a lot in the part of indirect business as well as the manufacturing industry. But it has still been used restrictively the technique used on DMAIC that is a basic roadmap of 6 sigma. This paper finds the improving skills that is used in the parts of manufacturing and indirect business and demonstrates their available scope with 6 sigma projects. And this indicates which skills for improving are used valuable on each step of DMAIC with a systematic classification.

Abstract
 1. 서론
 2. 6시그마 개선기법의 활용실태 조사
  2.1 6시그마 개선기법의 유형별 활용빈도 실태
  2.2 DMAIC 각 단계에서의 개선기법 사용 실태 조사(제조부문)
  2.3 DMAIC 각 단계에서의 개선기법 사용 실태 조사(서비스 및 사무간접부문)
 3. 제조부문과 서비스 및 사무간접부문에서의개선기법 동질성 검정
 4. 결론
 참고문헌

• 윤성필(성균관대학교 시스템경영공학과) | Sung-Pil Yoon
• 조태연(LG전자 R&D 역량개발그룹) | Tae-Yeon Cho
• 민경훈(한국능률협회컨설팅 생산혁신본부) | Kyung-Hoon Min
• 임성욱(대진대학교 산업공학과) | Sung-Uk Lim