Translating the "Voice of Customer" into business process is critical for developing products, services, and marketing programs that satisfy customers. Quality Function Deployment(QFD) is a technique which was born in Japan as a strategy for assuring that quality is built into new products. QFD was first used in 1972 by Kobe Shipyard of Mitsubish Heavy Industrials Ltd and was then referred to as the quality tables. After QFD is proposed, it has been applied by both many large and small companies around the world.
Many studies related QFD are performed till now but study related "cost-based QFD(QFCD)" hasn't been performed actively. If cost-based QFD is not performed, the produced results will be included possibility that is not significant as well as realistic.
Therefore, the purpose of this study is to improve effectiveness and efficiency for product development's result through QFD by introducing QFCD's concept, performance procedure and developed QFCD Software.

Abstract
 1. 서 론
 2. QFD의 개념과 이론적 고찰
 3. 비용을 고려한 품질기능전개(QFCD) 정의
 4. 비용을 고려한 품질기능전개표(QFCD) 구현절차
 5. 사례연구
 6. 결 론
 참고문헌

• 이회식(경기대학교)
• 이명주(서울대학교)
• 최용정(경기대학교)