The purpose of this study was to examine the effect of two-dimensional factor of motivators and hygiene on civil servants’ job satisfaction using the partial least square structural equation modeling (PLS-SEM) as a technique employed to analyze the measurement and structural models. Exploratory study was deployed to evaluate the relationship among variables. By using multistage stratified sampling, statistical data was collected from a survey of 441 public municipal civil servants who have employed in various levels (municipal government, districts and communes) in Vietnam. The findings provided evidence that hygiene factors (relationship with leader, salary, relationship with coworker and working environment) directly impact on civil servants’ job satisfaction. Meanwhile, only career development factor from motivators significantly influenced on public employee’s job satisfaction. Based on the empirical results, the hygiene factors of job satisfaction are more dominated that the motivators one. This finding suggests that municipal governments should focus policies on improving the hygiene factors which lead to higher job satisfaction on civil servants. Gaining a thorough understanding of the determinants of job satisfaction toward municipal public servants will enable policy makers to grasp the factors that results in retaining employees. Finally, the policy makers can use this knowledge to promote civil servants’ job satisfaction.

Root
 Abstract
 1. Introduction
 2. Conceptual Framework andHypotheses Development
  2.1. Job Satisfaction
  2.2. Rights and Responsibility
  2.3. Career Development
  2.4. Job Description
  2.5. Teamwork
  2.6. Salary
  2.7, Leadership
  2.8. Relationship with Coworkers
  2.9. Working Environment
 3. Research Methodology
  3.1. Operationalization of Constructs
  3.2. Survey Administration, Data Collection and Statistical Method
  3.3. Data Analysis
 4. Empirical Results
  4.1. Measurement Model Analysis
  4.2. Assessment of Structural Model
 5. Discussion
 6. Implications and Conclusion
 References

• Nguyen Ngoc Duy Phuong(International University, Vietnam National University) Corresponding Author
• Mai Ngoc Khuong(International University, Vietnam National University)
• Le Huu Phuc(International University, VietnamNational University)
• Le Nguyen Thanh Dong(International University, Vietnam National University)