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CMMI 기반 소프트웨어 분야 중소기업의 프로세스 품질 평가모델 개발에 관한 연구

The Study on the Development of Informatiom System Software Process Quality Evaluation Model for Medium Enterprises Based on CMMI

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한국산업경영시스템학회 (Society of Korea Industrial and Systems Engineering)
초록

This study is about the development of information system software process quality evaluation model for domestic medium enterprises based on CMMI being used widely in the world. In this study, a new evaluation model is developed through establishing tailoring guide and its application to the existing mode by reflecting the quality management method and conditions of domestic medium enterprises within CMMI Level 2 and Level 3. The evaluation model is constituted 3 processes, 11 achievement goals, 50 practice activities and 125 evaluation items. The average point of quality evaluation of enterprises of insurance business shows 79.1 based on the evaluation model. The average point of the enterprises certified from CMMI is 82.7 which is 3.3 point higher than non-certified enterprises. This result means that the new evaluation model has similar results with the existing evaluation model while it also has discriminational characteristics compared with the existing model.

목차
Abstract
 1. 서론
 2. 해외의 품질관리 현황
 3. 소프트웨어 프로세스 평가모델 개발
  3.1 문제의 제기
   3.1.1 해외 평가 모델의 문제점
   3.1.2 선행 연구모델의 문제점
  3.2 테일러링 가이드 수립
   3.2.1 고려 사항
   3.2.2 테일러링 가이드 수립
  3.3 평가 모델 개발
   3.3.1 평가 모델 수립 기반 및 절차
   3.3.2 CMMI와 SPICE의 프로세스 공통부분 식별
   3.3.3 소프트웨어 개발 절차 수립
   3.3.4 평가 모델의 프로세스 및 달성목표 개발
   3.3.5 평가 모델의 프로세스 및 수행활동 개발
   3.3.6 평가 모델의 프로세스별 평가 문항 개발
 4. 정보시스템 소프트웨어 프로세스 능력수준 조사
  4.1 조사 개요
   4.1.1 조사 목적
   4.1.2 조사의 설계
  4.2 조사결과 분석
   4.2.1 설문참여업체 현황
   4.2.2 전체기업 프로세스 영역별 분석
   4.2.3 기존 평가모델 인증 업체와 비인증 업체의평가 점수 비교
 5. 결 론
 참고문헌
저자
  • 임장호(한양대학교 (보험개발원))
  • 백동현(한양대학교 경영학부)