This paper is to test the mediating effect of superior trust on the relationship between organizational justice and service quality in service food industry. Based on 302 data gathered in western Kangwon area, analysis result showed that procedural, interactional, and distributive justice have affirmative relation with trust, and also trust has close relation with service quality. Therefore, trust appeared to have fully mediating effect on the relationship between organizational justice and service qualify.

Abstract
 1. 서론
 2. 이론적 배경
  2.1 신뢰의 개념 및 효과
  2.2 조직공직성과 신뢰
  2.3 신뢰와 서비스품질
 3. 연구의 설계
  3.1 표본추출 및 연구방법
  3.2 변수의 측정
 4. 조사결과의 분석 몇 가설검증
 5. 결론 및 제언
 참고문헌

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