This study presents service quality systems such as wedding ceremony service, postpartum care service, funeral home services, crematory services, cemetry and charnel grave services, and charnel house services. These service quality systems include process, infrastructure, and terminology.

Abstract
 1. 서론
 2. 혼인예식 및 산후조리 서비스
  2.1 혼인예식 서비스
  2.2 산후조리 서비스
 3. 상례 서비스
  3.1 장례식장 서비스
  3.2 화장장 서비스
  3.3 묘지 및 봉안묘 서비스
  3.4 봉안당 서비스
 4. 결론
 5. 참고문헌

• 최성운 | Sungwoon Choi