In the information society where knowledge plays a significant role, the value of the corporate organization creates knowledge strategically and spreads it to the whole organization so as to reinforce the efficiency of the work force. After KMS was recognized as one of core competences of company, KMS based on information technology has been introduced actively to many corporate organizations for the implementation of realizing knowledge management. As the strategic use of KMS increases in company, it has attracted attention to the system and the investment in the system, now attention has brought to the effect of the system. The efficiency and effectiveness of KMS has been tackled as one of the most important issues, and then many studies have been implemented to measure the result of the system. The purpose of this study is to overcome these problems and to help make an important decision in establishing introduction strategy by abstracting the reasons and success factors and result indices which are important sources for introducing KMS.

Abstract
 1. 서론
  1.1 연구의 배경
  1.2 연구목적
  1.3 연구문제
  1.4 연구의 방법 및 구성
 2. 이론적 배경
  2.1 지식경영의 핵심성공요인에 관한 선행연구
  2.2 6시그마에 관한 기존 연구
 3. 연구설계
  3.1 연구모형
  3.2 조사설계
  3.3 분석방법
 4. 분석결과
  4.1 자료수집
  4.2 요인분석
  4.3 신뢰성 분석
  4.4 상관분석
  4.5 요인별 시그마 수준
  4.6 요인에 따른 개별문항의 시그마수준
  4.7 6시그마 포트폴리오 매트릭스(Six Sigma Portfolio Matrix)
 5. 결론
  5.1 연구의 요약 및 시사점
  5.2 향후방향
 6. 참고문헌

• 정경희 | Kyung-Hee Jung
• 박재민 | Jae Min Park
• 조재립 | Jai-Rip Cho