In this thesis, We analyzed success enterprise case which is well worked by knowledge and is gained effect results. We searched key factor for success knowledge management and found problem which is able to happen when is introduced by success enterprise in knowledge management. We applied to in franchise real field with key factor found above results and experimented others real fields.

Abstract
 1. 서론
 2. 지식경영의 이론적 배경
 3. 놀부의 평가 보상 제도
  3.1 지식경영을 위한 활동 및 프로그램
 4. 포호아의 지식경영 사례
  4.1 지식경영 도입 전 문제점과 방법론
  4.2 포호아의 업무 매뉴얼 작성
 5. 결론
 6. 참고문헌

• 이성호
• 박노국
• 김성윤