논문 상세보기
After enterprise get a certification in acquisition, the core requirements of ISO/TS 16949 standard is pull out the Performance Indicators by process access approach during the settlement and operation of system, and the pulled key performance indicators classified into the customer intention process, support process and management process and analyzed the effect to the management result. This study conducted with following step. Firstly, preceding research, the literature and investigation analysis about process approach method which is the special characteristics of ISO/TS 16949 standard. Secondly, each process of ISO/TS 16949 standard is classified and deduced the key performance indicators followed process access method. Finally, get a enterprise survey data related to improvement of Performance Indicator and analyzed by SPSS statistical software.
1. 서론
2. ISO/TS 16949 와 QS9000 비교
2.1 제정배경
2.2 접근방식의 비교
2.3 선행연구 고찰
2.4 선행연구와의 차이점
3. 연구모형 및 실증분석
3.1 연구모형
3.2 가설의 설정
3.3 설문항목 구성
3.4 조사 및 연구방법
3.5 실증분석
4. 결론
5. 참고문헌
