This paper reviewed the relationship between job stress and human error, and the moderating effect of age and maintenance type on the relationship between job stress and human error in maintenance personnel. Based on the responses from 450 maintenance personnels, the results of multiple regression analysis showed that physiological and psychological stress responses have positively related with human error. In moderating effect test, age appeared to impact on the relationship between physiological/behavioral stress and human error.

Abstract
 1. 서론
 2. 이론적 배경
  2.1 직무스트레스
  2.2 직무스트레스와 안전사고 및 인적과오의 관계
 3. 연구의 설계
  3.1 자료수집 및 분석방법
  3.2 설문의 구성 및 변수측정
 4. 조사결과의 분석
 5. 결론 및 제언
 6. 참고문헌

• 안관영
• 손용승