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The Effect of Professional Sport Spectator’s Experience Economy Factors on Satisfaction: Focused on Mediating Effects of Attachment and a Sense of Community KCI 등재 SCOPUS

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한국유통과학회 (Korea Distribution Science Association)
초록

The purpose of this study is to investigate the relationship between the spectator experience and satisfaction with a focus on attachment and a sense of community. The survey was given to random spectators who watched KBO (The Korea Baseball Organization) games in 2018. With 189 surveyed participants, this study used exploratory factor analysis and reliability analysis to verify the reliability and validity of the measured variables. The hierarchical multiple regression correlation was employed as a statistical method for the hypotheses of this study. The findings showed that spectators’ experiences have influences on satisfaction. Among the experience factors, education and entertainment affect attachment, and education has the only significant influence on a sense of community. In addition, spectators’ attachment and a sense of community positively influence satisfaction. Attachment and a sense of community have a relatively mediated effect on spectators’ experiences and satisfaction. This study confirmed the need for various spectator experiences at KBO games, and the importance of place attachment or a sense of community.

목차
Abstract
1. Introduction
2. Theoretical Background
    2.1. Experience and the Term ‘Experience Economy’
    2.2. Attachment
    2.3. A Sense of Community
    2.4. Satisfaction
3. Research Method
    3.1. Research Model and Hypotheses
    3.2. Sample and Data Collection
    3.3. Measures
4. Results
    4.1. Demographic Characteristics of Responses
    4.2. Verification of the Reliability and Validity
    4.3. Hypothesis Verification
5. Conclusions and Limitations
    5.1. Conclusion
    5.2. Limitations
References
저자
  • Hyuk-Jin LEE(Faculty of Liberal Arts, Eulji University)
  • Sam-Kwon JUNG(Department of English and Global Business, Gimcheon University)
  • Myeong-Hee SEONG(Faculty of Liberal Arts, Eulji University) Corresponding Author