Looking at recent safety accidents in buildings, most of them due to lack of FM expertise, and this is due to human resources. In each all industry areas, some companies are competitive, representational, and leading in the market through long-term expertise and research in their respective fields. In the field of FM industry, some companies offer core-competencies in internal and external innovative building management through competition with others. However, old custom and old management form still exist in the FM field. However, an old custom and old management system still exist in the FM field; it forces cost-cutting and caused by carelessness in technical development competitiveness and safety measures. The government control by safety inspection and facility inspection through legislation of building management, but the management is still weak as a side of in the facility management section due to inspect sth as a mere formality and submit a paper report. These facts exist different kind of usage of the building have a three-party encounter between a building owner, user, and FM enterprises. In this research identify survey, especially building owner (manager)’s choice perception priority for optional factors to choose FM enterprises. Based on this, FM enterprises will be forced to seek a new dimension for better building management. In this light, the purpose of the research is to shape changes in the FM market culture safely and providing better service in building management and understanding building owner's insight through this research's information.

1. 서 론
    1.1 Facility Management(FM) 기업연구의 배경
    1.2 Facility Management(FM) 기업연구의 목적
2. 이론적 배경 및 선행연구
    2.1 AHP(Analytic Hierarchy Process) 분석 기법
    2.2 Facility Management(FM) 기업
    2.3 Facility Management(FM)기업 서비스 요인
3. 연구 설계
    3.1 AHP 평가 조사 개요
    3.2 AHP 평가 세부 항목
4. 연구 분석 결과
    4.1 설문응답자의 인구통계학적 분석
    4.2 FM 기업선택요인 제 1계층 주요 요인에 대한 상대적 중요도 분석결과
    4.3 FM 선택요인 제2계층 상세요인에 대한 상대적 중요도 분석결과
    4.4 FM 기업 선택 요인 간의 상대적 중요도 격차 분석결과
    4.5 FM 기업의 선택요인의 계층별 FM 기업그룹과 건물주 그룹간의 종합 가중치를 적용한 상대적 중요도 격차분석
5. 결 론
    5.1 연구의 요약 및 시사점
    5.2 연구의 한계
References

• Sanghun Han(Business School, Hanyang University) | 한상훈
• Seungchul Kim(Graduate School of Hanyang University) | 김승철
• Sohyun Park(Konkuk University) | 박소현 Corresponding Author