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Influence on the Use Intention of Alipay Payment Service by Chinese Tourists Visiting Korea KCI 등재

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  • URLhttps://db.koreascholar.com/Article/Detail/384123
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산경연구논집 (JIDB) (산경연구논집)
한국유통과학회 (Korea Distribution Science Association)
초록

In the past, the South Korean government made various efforts to attract Chinese tourists, resulting in gradually more inbound tourists. In 2016, the number of Chinese tourists to South Korea peaked at 8.06 million and became the top source market. Nevertheless, increasing numbers of consumers choose to adopt the mobile payment tool instead of cash and credit cards in modern times with developed IT services. Research design, data, and methodology: IBM SPSS AMOS 23.0 and IBM Statistics 23.0 were used to analyze the data, which was collected from hotel employees in China from March 25 to May 10. Results: First, Interactivity, security, convenience, local information supply and user interface had positive effects on satisfaction and reliability. Second, it was believed that the convenience of Alipay played a positive role in increasing reliability and satisfaction through verification. Third, the role of use rate was found to be important in the development of Alipay functions. Conclusions: Based on the result, an analysis on the development of the Alipay market and the use of Alipay in South Korea is warranted. Furthermore, this paper will serve as a basis for flexible strategic plans for the development of Alipay and SMEs in South Korea.

목차
Abstract
1. Introduction
2. Theoretical Background
3. Research Model and Research Hypotheses
4. Empirical Analysis
    4.1. The Characteristics of the Research Object
5. Conclusion
    5.1. The Summary of the Result
    5.2. Implications
    5.3. Limitations and the Future Research Plan
References
저자
  • Ming-Guang HE(M.A., Graduated School of EC, Kongju National University)
  • Hwa-Kyung KIM(Dept of Hotel and Tourism Management, Jeju International University)
  • Jong-Ho LEE(Dept of Business Information Education, Kongju National University) Corresponding Author