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A Study on the Factors Affecting the Performance of Interior Projects : Focusing on the Priority Recognition of Communication Quality Factors KCI 등재

인테리어 프로젝트 성과에 영향을 미치는 요인에 관한 연구 : 커뮤니케이션 품질요소에 대한 우선순위 인식

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한국산업경영시스템학회지 (Journal of Society of Korea Industrial and Systems Engineering)
한국산업경영시스템학회 (Society of Korea Industrial and Systems Engineering)
초록

In this study, through an AHP (Analytic Hierarchy Process) analysis, the internal construction project was designed to analyze the factors affecting the performance of the project and provide suggestions on the quality of communication. To carry out this study, a selection factor was selected by referring to AHP theory and existing prior research. AHP technique was used to collect weights after analysis, examine and analyze gaps. In the interior construction project, the most important factor among the factors influencing the quality of communication to the project performance was communication interaction. Among the sub-factors, accuracy of exchange of information and timeliness of communication were shown in the order of importance. Looking at the results of comprehensive analysis of the first and second layers, the accuracy of information exchange among the elements of communication quality was found to be the number 1 in weight. The timeliness of communication, which is ranked second, and communication that takes place at an appropriate time can lead to efficiency in shortening the project execution period by eliminating unnecessary work. And, Among the factors that affect communication quality, it was analyzed that communication method is not an important factor when compared to other factors. This study shows that quality of communication influences the performance of interior construction projects and provides suggestions for improving communication quality. And it has been confirmed that managing communication quality can act as an important issue that can improve business performance in project execution and production of results.

목차
1. 서 론
2. 이론적 배경
    2.1 인테리어 산업의 특성
    2.2 인테리어 건설 커뮤니케이션 품질
3. 분석 모형
    3.1 AHP 이론
    3.2 연구 구성
    3.3 연구방법 및 대상
4. 분석 결과
    4.1 표본의 인구통계학적 특성
    4.3 제1계층 우선순위 분석결과
    4.4 제2계층 세부요인별 우선순위 분석결과
    4.5 종합 우선순위 분석 결과
5. 결 론
    5.1 연구결과의 요약
    5.2 한계점 및 제언
References
저자
  • Nanhee Sung(한양대학교 대학원 경영학과) | 성난희
  • Taewon Lee(한양대학교 경영대학) | 이태원 Corresponding Author