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THE PERSONALIZATION-PRIVACY PARADOX: EXAMINING THE IMPACT OF TARGETING DISCLOSURES ON CONSUMER BEHAVIOR IN ONLINE PRIVACY

Rachel Esther Lim, Yoon Hi Sung, Eun Yeon Kang, Kacy Kim
  • 언어ENG
  • URLhttps://db.koreascholar.com/Article/Detail/422018
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글로벌지식마케팅경영학회 (Global Alliance of Marketing & Management Associations)
초록

This research intends to examine whether these types of data – behavioral versus social networking data – affect consumer response to personalized ads. With the advancement in technology, marketers have access to various types of personal data, including their online/offline behaviors and social networking activities, and use those data to retarget consumers. Moreover, this research examines the moderating role of SNS privacy concerns on consumer response to different types of retargeted ads. The findings of this research may offer theoretical and practical implications to understand consumers' responses to retargeted ads that use social networking information.

키워드
Service marketingSocial networking dataBehavioral targetingSocial targetingSns privacy concernsReactance
저자
  • Rachel Esther Lim(Oklahoma State University, USA)
  • Yoon Hi Sung(Yonsei University, Republic of Korea)
  • Eun Yeon Kang(Kutztown University of Pennsylvania, USA)
  • Kacy Kim(Bryant University, USA)