Integrated Evaluation Model for Road Operations Using Multi-Criteria Indicators Reflecting Stakeholder Perspectives
This study develops a comprehensive road operation evaluation model that integrates the perspectives of three principal stakeholders: road users prioritizing congestion mitigation, operators emphasizing investment efficiency, and policymakers advocating broader societal goals such as carbon reduction. The analysis database was constructed using traffic data obtained from reliable sources, including the Korea Transport Institute's Big Data Center and Suwon City's Urban Safety Integration Center. Binary logistic regression was employed to identify the factors influencing traffic congestion from the users’ perspective, whereas multiple linear regression models were used to analyze road investment efficiency from the operators’ viewpoint and carbon dioxide emissions from the policymakers’ standpoint. Statistical analyses were conducted on 4,322 road segments in Suwon City, with each evaluation criterion assigned an equal weight of 33.3 points in a unified 100-point scoring system. The analysis identified 15 statistically significant indicators affecting the three evaluation criteria, with the resulting models demonstrating strong explanatory power, evidenced by adjusted R² values of 0.197, 0.593, and 0.544 for traffic congestion, road investment efficiency, and carbon dioxide emission models, respectively. A volume-to-capacity (V/C) ratio of 0.64 was determined to represent the optimal balance point at which the requirements of all stakeholder groups align. When applied to Suwon City's arterial road network, the model identified 248 high-congestion segments (53.13 km), 203 segments with low investment efficiency (26.8 km), and 357 segments with high carbon emissions (156.33 km), each requiring targeted operational improvements. The proposed model addresses the limitations of existing single-stakeholder evaluation frameworks by offering transportation authorities a systematic and multi-dimensional approach to road operation assessment.