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Non-native English Communication and Anxiety in Military ATC: Insights from Korean Air Traffic Controllers KCI 등재 SCOPUS

  • 언어ENG
  • URLhttps://db.koreascholar.com/Article/Detail/444485
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영어교육 (English Teaching)
한국영어교육학회 (The Korea Association of Teachers of English)
초록

This mixed-methods study investigated language anxiety among Korean military air traffic controllers (ATCOs) when communicating with native English-speaking pilots. The quantitative phase (N = 81) used hierarchical regression analysis examining relationships between individual characteristics and anxiety levels. The qualitative phase (N = 13) employed semi-structured interviews exploring controllers' experiences, anxiety triggers, and coping mechanisms. Results revealed that general communication anxiety (β = .69, p < .001) and English proficiency (β = -.28, p < .05) significantly predicted anxiety with American pilots, with psychological factors explaining 58.8% of variance. These findings suggest that language anxiety stems from broader communication apprehension rather than isolated linguistic difficulties. Qualitative analysis identified five themes: communication breakdown, technical factors, skills hierarchy, informal coping, and institutional gaps. Overall, the study indicates that language anxiety in military ATC contexts is complex, influenced by individual psychological traits, situational demands, and organizational factors. It contributes to a deeper understanding of professional language anxiety in safety-critical contexts and provides evidence-based recommendations for aviation English training reform.

목차
1. INTRODUCTION
2. LITERATURE REVIEW
    2.1. Aviation English in Air Traffic Control
    2.2. Impact of Language Proficiency on Anxiety Levels
    2.3. Individual Differences in ATC Performance and Anxiety
3. METHODOLOGY
    3.1. Participants
    3.2. Instruments
    3.3. Data Collection
    3.4. Data Analysis
    3.5. Mixed-methods Integration
4. RESULTS
    4.1. Quantitative Findings
    4.2. Qualitative Findings
5. DISCUSSION
6. CONCLUSION
REFERENCES
저자
  • Moonyoung Park(Associate Professor, Department of English Education, Jeju National University, 102 Jejudaehak-ro, Jeju-si, Jeju-do 63243, Korea)