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Determinants of Cross-Departmental Collaboration in the Semiconductor Equipment Sector: An Empirical Study Based on the TOE Framework KCI 등재

반도체 장비 산업에서의 협업 영향 요인 연구: TOE프레임워크 기반 분석

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한국산업경영시스템학회지 (Journal of Society of Korea Industrial and Systems Engineering)
한국산업경영시스템학회 (Society of Korea Industrial and Systems Engineering)
초록

The semiconductor equipment industry is characterized by high technological intensity and a strong demand for customized functionality from client firms. This necessitates the collection and implementation of diverse client requirements, which in turn demands close cross-departmental collaboration and leads to highly complex project structures. To manage this complexity, many semiconductor-related companies operate global matrix organizations based on multiple reporting lines by region, function, and product. These structures entail intricate communication process and pose significant collaboration challenges. This study empirically investigates key factors influencing collaboration and project performance within global matrix organizations in the high-tech semiconductor equipment industry, applying the Technology-Organization-Environment (TOE) framework. The analysis identified significant effects of all examined factors on inter-organizational collaboration performance: three technological sub-factors (usability of communication tools, process standardization, and change management systems), two organizational sub-factors (clarity of roles and responsibilities, and robustness of information-sharing systems), and three environmental sub-factors (alignment of requirements, cultural understanding, and responsiveness to industry standards and regulations). Furthermore, the level of agile implementation was tested as a moderating variable in the relationships between TOE factors and collaboration performance. The results revealed significant moderating effects of agility in specific areas: the usability of communication tools and systematic change management (technological factors); information-sharing structure (organizational factor); and requirement alignment (environmental factor). These findings suggest that agile approaches do not operate as a single-factor solution but interact dynamically with various organizational conditions. By focusing on the underexplored dynamics of global matrix organizations in collaboration performance, this study provides a structured empirical analysis of their operational characteristics. Its theoretical contribution lies in offering an integrative perspective on technological, organizational, and environmental drivers of collaboration and project success, extending current research in high-tech project and organizational performance.

목차
1. 서 론
2. 이론적 배경
    2.1 매트릭스 조직과 애자일
    2.2 The Technology-Organization-Environment(TOE) Framework
    2.3 협업 성과와 프로젝트 성과
3. 연구방법
    3.1 연구모형과 변수
    3.2 연구 가설
4. 실증 분석
    4.1 표본의 특성
    4.2 타당성 및 신뢰성 검증
    4.3 연구가설의 검증
5. 결 론
References
저자
  • So-Hyun Park(College of Business Administration, Konkuk University) | 박소현 (건국대학교 경영대학)
  • Yong-Il Choi(Affiliated Research Institute, Heller Industries Korea) | 최용일 (Heller Korea 부설연구소) Corresponding author