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해양수련원 서비스 품질이 학생 만족 및 애호도에 미치는 영향

The Effects of Marine Train Center's Service Quality on Students' Satisfaction and Loyalty

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학교보건체육연구소 논문집 (The Journal of Institute of School Health & Physical Education)
한국교원대학교 학교체육연구소 (Institute of School Physical Education Korea National University of Education)
초록

The purpose of this study was to examine the effects of the service quality of the Marine Training Center on Students' satisfaction and loyalty. For the examination, the areas of service quality were divided into three parts, the program, instructors and

저자
  • 구본권 | Koo, Bon-Gwon
  • 이철화 | Lee, Chul-Hwa