The results of data visualisation and analysis of relevant literature on China Knowledge Network (CNKI) with CiteSpace show that China's overall research in the field of emergency language services presents the characteristics of strong interdisciplinarity and practice orientation, and plays an important role in the new crown epidemic. However, the research on language demand in specific scenarios is slightly insufficient, and the systematic construction of talent training system still needs to be improved. Based on the results of the visualisation analysis and the current situation of small language demand and small language education in central Zhejiang, the construction of the emergency small language service talent training system in central Zhejiang requires the establishment of a government-school-enterprise synergistic training model. The government should strengthen policy support and resource integration, while enterprises and social organisations take responsibility for standard setting and technological innovation, and colleges and universities need to strengthen language proficiency and professional knowledge course design. Individual strength requires recognition by society as a whole through the qualification system. In addition, the characteristics of the new era of information technology should be incorporated to promote the concept of small language services through the integration of technologies such as the Internet, big data and artificial intelligence.