The development of IT technology makes the functions and services of robots be integrated, and thus the robots become more intelligent and useful. As sophisticated usage of robots has evolved, direct communication by human language is necessary to increase the efficiency of their usage. In this paper, we propose a conversational interface platform for integrated service robots using MS Robotics Studio. The proposed platform consists of three types of components: a conversation manager to control the flows of the integrated service robots, a user interface to interact with users, and multiple service robots to perform actions or services. For a test-bed of the proposed platform, we build a schedule manager system and confirm the usability through SUS subject test by comparing the schedule manager system with MS Outlook.

Combining robot and network gives us many advantages like lightweight hardware specification of robot, a various robot service, simple upgrade of robot, easy management and so on. Among these advantages, Presence service and openAPI are most important. Presence is simple but powerful service. It makes user to know the status information of robot and enables user to control robot from a remote place. OpenAPI which is also a feature of WEB2.0 enables 3rd parties to make a various mashup service easily and rapidly. Finally presence and openAPI can help URC service to be ubiquitous and successful.