Maintaining the permanence of a company in the current rapidly changing business environment is not an easy task. Rather, the lifespan of a company can be said to be gradually decreasing. As such, the author of this paper, which describes the current market environment, is the sales organization of a large company. While leading the company, I thought about how to overcome the rapidly changing market and create an organization that continues to grow. As a result, I succeeded in creating an organization that continued to grow over the past two years, and the main activity of this result was the use of sales computer. It was clear that it was an information sharing activity. This can be said to be a result of proving that a series of activities to create and share information is important for the sales organization of ICT companies to actively respond to the rapidly changing market environment. Therefore, this study attempted to examine the relationship between knowledge management and business performance in the sales field of ICT companies, which has not been covered so far. Knowledge management is a four-stage activity from a process perspective, divided into knowledge creation, knowledge storage, knowledge transfer, and knowledge utilization. did. As a result of the study, first, knowledge management activities, such as knowledge creation and knowledge storage, were found to have a significant impact on financial performance. Second, knowledge management activities such as knowledge creation, knowledge storage, knowledge transfer, and knowledge utilization were all found to have an impact on non-financial performance. In the end, this study confirmed that efforts to turn tacit knowledge into knowledge in order to respond to the ever-changing ICT market are ultimately an important factor in growing a company.

혁신활동은 기업 및 국가의 지속적인 성장에 중요한 요인으로 작용하고 있으며 특히 혁신활동 결과물의 전유문제가 지속적인 혁신활동을 보장하는 중요한 수단으로 작용하고 있다. 본 연구는 혁신활동 결과물의 전유방법으로써 대표적으로 대비되는 특허시스템과 영업비밀에 대한 상대적 선호에 혁신주체와 혁신결과물의 특성들이 미치는 영향을 ‘2005년기술혁신조사 : 제조업부분’ 자료와 Ordered Logit 방법을 통해 실증분석하였다. 분석결과 공정혁신활동보다는 제품혁신활동에서 선호도에 미치는 영향이 뚜렷한 것으로 나타났다. 또한 대부분의 연구주제에서 본 연구는 기존의 연구 및 전유방법들에서처럼 본연의 특성과 일치하는 결과를 나타냈으나 혁신활동의 정보원천과 관련된 분석결과에서는 기존의 연구와 상당한 차이점이 나타났다. 이는 본 연구가 기존의 연구에 비해 최신의 자료를 이용함으로써 기존연구와의 차별성을 분석해낸 결과로 볼 수 있을 것이다.