With the rise of the 4th Industrial Revolution, a paradigm shift is being demanded across society, and this change is seen in the rapid increase of learners who want online classes that can be taken relatively freely compared to traditional classes that are constrained by time and space. Cyber university’s learning method using an online platform has the advantage of overcoming the limitations of teaching-learning methods and university education in a limited space, and providing educational opportunities to people who need education anytime, anywhere. However, in cyber universities, issues have also been raised about the stability of the educational system, the quality of educational contents, and the appropriateness of educational services. Thus, in order to maximize the learning effect in cyber universities, a system that supports and manages learning participation activities of learners is required so that not only high-quality contents but also various interactions in the teaching-learning process are activated. In this thesis, based on the author’s own experience in subject development and operation, I would like to examine the effects that the interaction between instructor-tutor-learners through the role of a subject-dedicated tutor and the teaching-learning method using an online platform.

The study examines the role of facilitating conditions and user habits in the use of technology in Online Learning Platform (OLP) in Indonesia. The adoption of online learning, persistence, and learning results in online platforms is essential for ensuring that education technology is implemented and gets as much value as possible. People who use technology and systems will embrace new technologies even more. This quantitative study is based on a survey of 254 respondents, who were active users of the technology, and considers the facilitating conditions and user habits variables. Two research hypotheses were tested using the Partial Least Square-Structural Equation Modeling method. Cronbach’s Alpha, path coefficient, AVE, R-square, T-test were applied. The results showed that the factors significantly influence the Online Learning Platform technology behavioral intention. This impact is primarily associated with the availability of the resources required to use OLP technology. The availability of these resources includes supporting infrastructures such as widespread Internet access, easy access to mobile devices, and file sizes that affect access speed. The findings of this study suggest that it is necessary to introduce and increase the availability of resources for using OLP technology, and familiarize people with the technology features.