From the research which sees hereupon the importance - observes a satisfaction analysis about enterprise environment and support policy of the disability firm and the positive promotes under planning boil the competitive power improvement of the disability firm the fact that the activity of the disability firm and with aim.

The purposes of this study were as follows. First is to compare the importance of operational factors to determine types of school breakfast program, and second is to do the preference analysis of operation-related people depending on the attributes and levels of the operation of school breakfast program. The questionnaires developed for this study were distributed to 134 school dietitians, 114 school foodservice officials at the educational board, 68 staff members of foodservice contractors and 493 parents. Statistical data analyses were performed using SPSS/WIN 12.0 for descriptive statistics and conjoint analysis. The conjoint design was applied to evaluate the hypothetical foodservice types. According to the analysis on the attributes and levels of the school breakfast operation, the relative importance of each attribute was as followsprice (36.30%), menu (29.60%), foodservice staff (22.54%), serving type (11.55%) to school dietitians, price (34.99%), menu (28.15%), foodservice staff (23.52%), serving type (13.35%) to school foodservice officials at the educational board, menu (30.55%), price (30.24%), foodservice staff (28.75%), serving type (10.47%) to staff members of foodservice contractors and price (36.34%), menu (29.73%), foodservice staff (21.01%), serving type (12.92%) to parents. The results of the conjoint analysis indicated that the school dietitians and school foodservice officials at the educational board preferred the school breakfast operation program with 3 traditional menus and 2 convenience menus per 5 day, 1~3 foodservice staff, with a price range of 1501~2000won, and tray serving. Staff members of foodservice contractors preferred the school breakfast operation program with 3 traditional menus and 2 convenience menus per 5 day, 1~3 foodservice staff, with a price range of 2501~3000won, and tray serving. Parents preferred the school breakfast operation with 5 traditional menus per 5 day, 6~7 foodservice staff, with a price range of 2501~3000won, and tray serving. About a half of school dietitians considered that elementary schools were appropriate for the suggested school breakfast operation program. But, 68.2% of school foodservice officials at the educational board, 69.1% of staff members of foodservice contractors, and 38.1% of parents considered high schools to be the suitable model. Therefore, it indicated the need to recognize the different opinions among breakfast operation-related people and take these factors into consideration in developing the school breakfast program.

해설판은 자기안내식 해설에서 흔히 이용되는 정보전달 매체로서 해설효과의 극대화를 위해서는 해설판과 이를 이용하는 탐방객에 대한 이해가 필요하다. 본 연구는 중요도-성취도 분석(Importance-Performance Analysis: IPA)을 이용하여 탐방객의 인구사회학적 특성과 방문행태에 따른 자기안내식 해설판의 주요 디자인 속성에 대한 현 관리상태의 평가를 통하여 보다 효과적인 해설판 관리를 위한 기초자료를 얻기 위해 시행되었다. 자료수집은 2003년 8-9월중 내장산 국립공원 내 자연관찰로 탐방객을 대상으로 한 설문조사를 통하여 이루어 졌으며, 총 276명의 응답이 본 연구의 분석에 이용되었다. 선정된 30개 속성에 대한 IPA 결과, 여성(23.3%)이 남성(13.3%)보다, 저연령층(43.3%)이 고연령층(0.0%)보다, 고학력 그룹(36.7%)이 저학력 그룹(0.0%)보다, 중그룹(33.3%)이 대그룹(10.0%)이나 소그룹(16.7%)보다, 아동동반 그룹(66.7%)이 아동부동반 그룹(20.0%)보다 더 많은 해설판 디자인 속성에 대하여 높은 중요도와 낮은 성취도를 보여 높은 '우선시정 필요(Concentrate Here: CH)' 항목율을 나타내는 것으로 조사되었다. 특히 아동동반 그룹은 가장 높은 '우선시정 필요(CH)' 항목율을 나타냈다. 본 연구의 결과는 다양한 탐방객을 고려한 해설판 다자인의 필요성을 시사하고 있다. 또한, 표준화된 해설판 디자인 항목의 개발을 통해서 자연관찰로의 해설판에 대한 IPA 및 여타 평가수행의 신뢰성과 효율성을 기대할수 있을 것이다.

본 연구는 관광지의 유인속성과 관리속성에 대한 중요도-성취도분석 (Importance - Performance Analysis: IPA)을 통해 관광객 인식을 기반으로 하는 보다 효율적인 강원 관광지 관리방안을 제시하고자 수행되었다. 설문조사는 강원도의 대표적인 관광지로서의 특성을 지니고 있는 설악산국립공원. 경포대 및 낙산해수욕장, 그리고 원주시 간현국민관광지를 목적지로 선택한 관광객을 대상으로 응답자 직접기입방식으로 이루어졌으며 총 399매를 유효표본으로 하였다. 관리속성으로서 사회환경, 자원환경. 관리환경, 시설환경의 21개 속성들에 대해 방문객들이 느끼는 중요도와 현재의 질적 상태를 의미하는 성취도를 측정한 결과 전 속성에서 중요도에 비해 성취도는 상대적으로 낮게 평가되었다. 각 관광지별 전체 속성에 대한 중요도는 유사했으나 성취도는 경포.낙산 지역이 가장 낮았고 간현국민관광지의 경우는 보통 이상 수준을 보였다. 속성별로 실행격자상에 위치화한 결과 지속적인 관리노력이 필요한 속성은 6개(자연자원의 상태. 휴식 및 숙박시설의 상태, 환경오염 정도, 관리자의 친절도, 관광지 안전문제)로 나타났으며 우선 시정되어야할 속성이 4개(위생 및 편의시설의 상태. 관광지 물가수준, 교통시설 이용 편의성), 저 우선순위가 7개(입장료 및 시설사용료 수준 관광안내시설의 상태, 관광객의 혼잡수준, 다른 관광객들의 행위, 호객행위, 특징적인 먹거리 및 살거리), 과잉노력 지양 속성이 5개(역사문화 자원, 휴양기회 제공의 다양성, 이용규제 수준. 안내시설, 지역주민의 환대성)로 분석되었다. 본 연구에서 제시된 결과는 측정도구. 조사지역과 조사시기의 제한으로 인한 연구의 한계점에도 불구. 강원도 소재 관광지의 단위별 관리전략의 수립에 있어 유용한 기초를 제공할 것으로 기대된다.

본 연구는 지리산국립공원의 동부지역을 찾은 이용객의 이용 행태의 분석 및 중요도-성취도 분석방법을 통해 관리와 이용관련 속성들에 대한 중요 정도와 실제만족도 분석을 목적으로 수행되었다 이를 위해 이용객 직접기입 방식의 설문조사가 현지에서 실시되었다 총 254명이 본 설문조사에 참여하였으며 응답자들의 사회경제적 특성 및 방문특성은 다른 국립공원 이용객조사에 나타난 결과와 유사한 경향을 보였다 대부분의 응답자들은 최근 대두되고 있는 환경문제에 대해 높은 관심을 보였으며 이와 더불어 이용보다는 보전이 우선하는 국립공원 관리정책에 더 큰 관심을 나타냈다 각 관리 및 이용관련 속성에 대한 중요 정도와 만족도 결과는 수질의 상태 자연식생의 보존상태 공원 내 쓰레기 문제, 야생동물의 보호상태에 특히 높은 중요도를 나타냈으며 휴양.관광 프로그램의 다양성 여부와 야생동물의 보호상태에 대하여 상대적으로 낮은 만족도를 나타낸 것으로 조사되었다.

The purpose of this study was to compare high-school students importance and performance toward restaurant service attributes for the marketing strategy development. Specific objectives were to: a) investigate restaurant patronage characteristics of high school students; b) identify the difference of patronage behavior among three types of restaurants; and c) analyze the importance and performance among three types of restaurants. A questionnaire was developed and hand-delivered to 400 students enrolled 9th grade in 4 different high schools in Seoul. A total of 320 students (80%) was responded to this study. The questionnaire was composed of two parts with 47 restaurant service attribute statements. Results of this study were as follows: 1. A total of 57% was female and 61% of respondents spent less than ￦5,000 per week on eating out. 2. The frequency of visiting the low-priced restaurant was 8.9 times per week. 3. Reasons for being a patronage to low- (≥￦2,000) and mid-priced ( 〈￦2,000 and ≥￦5,000) restaurants were hunger, appointment, and seeking favorites with freinds but the reason for high-priced (〈￦5,000) restaurants was celebrating special days with parents. 4. The main source of information for selecting restaurants was family and friends, T.V. advertising, and bulletin board. 5. For the low-priced restaurants, food, hygiene, price, and location were rated as important; location, price, menu, and food were rated as satisfied. 6. For the mid-priced restaurants, hygiene, food, price, and menu were rated as important; food, hygiene, service, and menu were rated as satisfied. 7. For the high-priced restaurants, hygiene, food, and atmosphere were rated as important; food, hygiene, atmosphere, and menu were as satisfied. 8. According to paired t-test, the score gap between importance and performance was the highest in the hygiene attribute; differences were high with the low-priced and low with high-priced restaurants.

본 논문은 교량구조의 체계신뢰도를 추정하기 위한 효율적인 중요도 표본추출기법의 개발을 목적으로 한다. 기존의 체계신뢰성 해석을 위한 방법은 1차 모멘트법, 2차 모멘트법, AFOSM 근사해법, 그리고 시뮬레이션 방법등이 있다. 중요도 표본추출기법은 아주 적은 경비와 노력으로 정확한 해를 구하는 시뮬레이션 방법이다. 적용 예를 통하여 중요도 표본추출기법은 교량구조의 체계신뢰성해석에 아주 효과적인 방법임을 알 수 있었다.

This study aimed to improve the level of satisfaction and service quality of a forest experience education program for vulnerable social groups by administering a survey problems of the program and suggested improvements. 428 participants in the program. Reliability analysis of the survey yielded values of, Cronbach’s α value was higher than 0.8 for all items, indicating very high reliability. Importance-performance analysis (IPA), a method of measuring and comparing the degree of satisfaction, found two factors: “first need for correction” which included “diversity of programs” and “professionalism of programs”; and “the need for sustained effort” which included “benefits of programs”, “the role of program instructors” and “the interest of programs”. Previously, forest experience education focused on programs involving base expansion and promotion, or quantitative expansion education. Therefore, this study is meaningful in providing basic data on forest experience education for vulnerable social groups.

The purpose of this study is to provide the demand information about services (S/W) and infrastructure (H/W) for rural welfare and culture. The survey was conducted on the overall satisfaction level, the condition change, the importance-satisfaction level of each field and the top priority items for administrative agencies and rural residents. In the overall satisfaction level, administrative agencies responded more than 'normal' to all fields, but the overall satisfaction level was lower than 'normal' in the fields excluding the healthcare field in the case of rural residents. In terms of condition changes compared to the past five years, both administrative institutions and local residents evaluated the improvement. IPA analysis was conducted to identify the priority ranking of each field and it was found that emergency medical facilities in the healthcare field, infant day care facilities in the social welfare field, movie theaters in the culture field, lifelong education institutions and academy facilities in the education field and private sports facilities in the leisure and sports field were most needed, respectively. The results of this study are expected to be helpful in increasing the efficiency and presenting the improvement direction about the development policy of the rural culture and welfare.

본 연구의 목적은 IPA를 활용하여 학교현장 실습 전· 후 예비유아교사의 교사역량 중요도와 실행역량에 대한 인식을 분석하는 것이다. 연구의 대상은 D시에 위치한 4년제 대학교 유아교육과 4학년 106명(A대학 40명, B 대학 66명)이다. 이를 위해 교사역량 질문지를 사용하여 중요도와 실행역량의 평균과 표준편차를 구하고 빈도분석과 IPA분석을 실시하였다. 자료 분석 결과, 유아와 직접적인 상호작용, 교육과정과 수업계획, 일과운영, 교사로서의 열정은 학교현장실습 전과 후, 중요도와 실행역량 인식이 높은 것으로 나타났다. 실습 후에는 국가수준 교육과정에 근거한 계획, 교직윤리관 형성이 중요도와 실행역량을 높게 인식하였다. 유아관찰과 평가, 건강과 영양지도, 실습 후 교육활동 목표 내용 평가와 문서양식에 적합한 내용 기술, 지역사회 기관, 전문가와의 협력 역량은 개선과 노력이 필요한 것으로 나타났으며, 평가방법, 평가결과 기록, 평가의 활용, 가족과 지역사회와의 관계에 대한 역량은 중요도와 실행역량 인식이 모두 낮게 나타났다. 실습전과 후에 모두 실행역량에 대한 인식이 높고 상대적인 중요도는 낮게 인식한 역량은 다양한 흥미영역 구성이었으며, 국가수준 교육과정에 근거한 계획과 목표 유아흥미 개선이 포함된 마무리와 평가는 유지 또는 개선이 필요한 역량으로 변화하였다. 이러한 결과를 중심으로 유아교원 양성 교육과정에서 학교현장실습 전 교육과 실습 후 어떠한 교육과 지원방안이 필요한지에 대한 시사점을 제공하고자 한다.

The purpose of this study is to analyze the cases of Asan-si and Hongseong-gun in Chungcheongnam-do to derive the direction of development of the school meal support center and improvement of the school meal policy in connection with local food. We conducted a survey on the importance and performance of school meal support policy and local food supply policy for nutritionists in two areas. In addition, we identified the issues to be improved intensively and the issues to be continuously managed over the medium to long term, and suggested directions for improvement using IPA. As a result of the importance-performance analysis of school meal support policy and local food supply policy, both Asan-si and Hongseong- gun. focused on improving the price and quality of local food.

This study aims to propose an assessment tool of port service quality (PSQ) in the context of container transport logistics (CTLs), by taking the perspectives from port users. The CTLs defined in this study are the relevant activities of serving the physical flows of a container box from a point of origin via a container port to a point of destination. To address the ports’ role in collaboration between its channel members in CTLs, the PSQ measures for all port user groups (i.e. common PSQ measures) are selected based on the relevant CTLs activities involved by port, and its users within terminal/port area as well as throughout the CTLs chain. An importance-performance analysis (IPA) is applied as a diagnostic tool to analyse the status quo of Busan Port in CTLs contexts, by comparing the importance and performance (IP) scores against each individual CTLs criterion. The findings from the IPA reveal that port managers and policy makers at the Busan Port should concentrate on six PSQ measures (i.e. SR1, SR4, ITS1, VAS1, VAS4, ICI3) to enhance PSQ in CTLs. However, four measures (i.e. ITS2, ITS3, ITS4, VAS2) are identified as a possible overkill, indicating an area of inefficiency where a remedial action of the cost-cutting decision is necessary. On the other hand, the Busan port shows an outstanding performance on four measures such as SR2, SR3, ICI1 and ICI2. The measures are not only important but also high performance. The study findings provide managerial guidance to port managers in Busan Port, in view of searching for managerial and operational strategies for sustainable port growth.

The International Association of Marine Aids to Navigation and Lighthouse Authorities(IALA) model course recommends specific aspects of basic curriculums for Vessel Traffic Services(VTS) operator education such as modules, course hours, contents, etc. Most domestic training programs for newly appointed VTS operators comply with such recommendations. The objective of this study is to determine whether such modules for VTS operator training recommended by the current IALA model course correspond to the actual opinions of VTS operators who are currently working in the field. To this end, the relative importance of basic modules for vessel traffic services operator training was analyzed using the Analytic Hierarchy Process(AHP) method. A questionnaire was designed to include 8 modules recommended by the IALA model course, and the survey results of 52 individuals working at 5 VTS centers were analyzed. The result showed that, unlike the assumption by the IALA, domestic VTS operators viewed Nautical Knowledge as the most important modules, followed by Emergency Situations, Traffic Management, Language, Equipment, VHF Radio, Communication Co-ordination, and Personal Attributes, in that order.

This study was conducted to suggest efficient management measures for the trails of urban parks. For this purpose, Importance- Performance Analysis was applied to analyze the expectations and satisfaction of users of trails in Gwanggyo Lake Park. As a result of analysis, it was found that the average level of importance was 4.2 and satisfaction was 3.54. Overall, the importance of evaluation items was higher than the satisfaction. The factors that need intensive management were the convenience of moving with a wheelchair or a stroller, the amount of shades and vegetation, nearby amenities, pedestrian safety facilities, and separation of walking trails and bicycle trails. It was found that management strategies and improvement are necessary to improve the safety facilities of trails and convenience of users. It is hoped that the findings of this study can suggest efficient management and operation measures and improve the satisfaction of users.

This study aimed to analyze factors of importance and performance picked by customers of Bibijeong, a farm restaurant operated by the local community of Wanju-gun. Major points include: Recognition paths mostly were word of mouth and mass media, types of visit were in the company of friends, family members or work colleagues, and purposes of visit included consumption of meal and identifying features of the restaurant. Secondly, factor analysis showed that level of facility, atmosphere/cleanness, diversity of menu, employees, ingredients and network. The Cronbach Alpha coefficient was +0.6. Thirdly, average of importance of factors was 3.861 while average performance was 3.429. IPA analysis showed that employee(communication, customer contact) in the first quadrant proved the need for fast improvement through training. Atmosphere/cleanness (interior atmosphere, table clean, kitchen cleanliness, clean dishes, interion design) and employee(proficiency, menu recognition), foodstuff(freshness, origin, safety) in the second quadrant showed that the marketing strategy of improvement as well as maintaining current status is needed, including regular training and hygiene inspection. The third quadrant contains facilities(disability, baby, fire protection) and food menu(food packing, various menu, creative menu, menu description), network(village economic links), which showed the need for gradual improvement. The forth quadrant contains network(sights’s near contains. The results so far can be summed into the statement that overcoming the basic functionality of providing meals and linking the restaurant with local attractions and local economy would be need, as well as building up the image of unique farm restaurant with local features, so that Bibijeong can serve as the centerpiece of community and foundation of exchange with other areas.

이 연구는 현직 중등교사의 관점에서 입직 전 예비교사가 갖춰야 할 교직 적성과 인성 요소 간 중요도 분석을 목적으로 계층 분석적 의사결정방법(AHP)을 적용하여 경력 10년 이상의 현직 중등교사 36명으로부터 얻은 응답 자료를 분석하였다. 그 결과 첫째, 교직 적 인성 영역 중의지적 영역이 상대적으로 가장 중요한 것으로 나타났다. 둘째, 영역 내 하위요소 간 중요도 분석 결과 관계형성능력(인지 영역), 공감/포용력(정서 영역), 항상 학습하는 자세(의지 영역)등이 각 영역에서 상대적으로 가장 중요한 요소들로 도출되었다. 끝으로 전체 하위요소 간 중요도를 분석한 결과 의지적 영역의 항상 학습하는 자세, 변화에 대한 긍정적 마인드, 성실성/책임감 등이 상대적으로 가장 중요한 적 인성 요소로 도출되었다.

This study aimed at setting up the evaluation indicators system by rural village types to identify systematically the multi-valuedness embedded in rural villages. AHP(Analytic Hierarchy Process) was used for evaluating the relative importance weight evaluation of each indicator and quantitative analysis of rural village through computer works. The importance weight of evaluation indicators was converted into the score on the basis of maximum 1,000 point to increase the practicality. As a result, characteristics of 5 rural village types(Basic life-supporting, Agricultural promotion, Marketing/processing oriented, Urban-rural communication, Life-style choice types) differed in score of classified indicators. Also, These results are expected to be possible to quantitatively evaluate characteristics by rural village types.