논문 상세보기
한국산업경영시스템학회지
(Journal of Society of Korea Industrial and Systems Engineering)
Vol. 28 No. 2 (2005.06)
pp.1-7
pp.1-7
한국산업경영시스템학회
(Society of Korea Industrial and Systems Engineering)
초록
Today, it can not be denied that customer's satisfaction is one of the most important key factors for business success. This paper studies relationships between customer's satisfaction and intention in multiplex, where customer satisfaction means several
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