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정보시스템 아웃소싱을 위한 QFD모형에 관한 연구 KCI 등재

A Study on the QFD Model for Information Systems Outsourcing

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대한안전경영과학회지 (Journal of Korea Safety Management & Science)
대한안전경영과학회 (Korea Safety Management & Science)
초록

The goal of this paper is to offer a quantitative decision model using Quality Function Deployment(QFD). We consider the factors outsourcing that affect the benefits of the organization and the fifth alternatives that were selected to be considered for outsourcing as customer requirements and technical attributes in QFD. For selecting the outsourcing system, we compute the priority considering interdependencies among alternatives. Thus this paper propose a decision model, which uses the quality function deployment to help practitioners set priority and users in structuring the outsourcing problems.

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