Logistics company strives for satisfaction of customer service. the internal clients of corporation, the engineers of driver enhance their thinking about customer orientation by education of important about customer services. the study reached the conclusion that result which analyzed the important fact of enhancing customer orientation strategy by AHP show an ability of dealing with customer improves customer orientation strategy. because the desire of customer is various, it is difficult to have standard of dealing thought, the program of improvement of dealing ability should be developed and trained to improve customer orientation.

• 김기홍 | Kim, Ki-Hong
• 신승준 | Shin, Seung-Jun
• 남승돈 | Nam, Seung-Don
• 강경식 | Kang, Kyung-Sik