Korea enacted the occupational safety and health law in order to prevent industrial accidents in 1981. Led by ministry of labor, occupational safety and health support services policy has been built through government-affiliated organizations, research institutions and academic research. Korea's accident rate has remained at 0.7% for last 10 years despite continuous efforts over the last 30 years. These results means that the occupational safety and health support services policy conducted by the government have reached their limits. Therefore, the necessity of assessment about occupational safety and health support services policy is proposed. The main objective of this study, through the IPA analysis, is to grasp the point of worker's needs about occupational safety and health support services policy and to help formulate the efficient policy.
Modern systems become more complex and the demand for systems safety goes up sharply. Thus, the proper handling of the safety requirements in the systems design is getting greatly increased attention these days. Hazard analysis has been one of the active areas of research in connection with systems safety. In this paper, we study a subject on how the hazard analysis results can be incorporated in the systems design. To this end we set up a goal on how to systematically generate safety requirements that should reflect hazard analysis results and be implemented in the systems design and development. To do so, we first review the process for systems design and suggest the associated Model. Then the process and results of hazard analysis are analyzed and Modeled particularly with emphasis on the safety data. The resulting data Model incorporating both the hazard analysis and system life cycle is used in the generation of safety requirements. Based on the developed data Model, the generation of the requirements, the construction of requirements DB, and the change management later on is demonstrated through the use of a computer-aided software tool.
Logistics company strives for satisfaction of customer service. the internal clients of corporation, the engineers of driver enhance their thinking about customer orientation by education of important about customer services. the study reached the conclusion that result which analyzed the important fact of enhancing customer orientation strategy by AHP show an ability of dealing with customer improves customer orientation strategy. because the desire of customer is various, it is difficult to have standard of dealing thought, the program of improvement of dealing ability should be developed and trained to improve customer orientation.
Workers in logistics centers also are exposed to serious musculoskeletal disorders the same as workers in general manufacturing due to operating forklifts and other labor duties. The frequency of these work related injuries decreases, workers' job satisfaction In addition, it causes many employees questioning a job change, which is regarded as the primary factor which drops the productivity. In this paper, we conducted a survey ti perceive the correlation between work related injuries in the fields of distribution centers and job satisfaction. Furthermore we made statistical analysis with our findings. The results of our analysis showed that the frequency of work related injuries due to workers' repetitive loading and unloading work is the primary factor which lowers job satisfaction. In order to improve aforementioned problem we propose first of all loading and unloading on pallet basis, second of all automation and computerization of logistics systems, and third of all ensurinf sufficient break time.
This paper reviewed the relationship between job quality, job satisfaction and occupational injuries, and the mediating effect of job satisfaction. Based on the responses from 278 employees in manufacturing sector, the results of multiple regression analysis showed that all job quality factors(job variety, autonomy, job importance, feedback) have positive relationship with job satisfaction and job satisfaction has negative relationship with number of injuries. Also, job satisfaction was found to mediates the relationship between all job quality factors and occupational injuries.
This study investigates the effect of the relationships among ethical leadership, LMX(leader-member exchange) and job satisfaction, and the mediating effect of LMX on the relationship between ethical leadership and job satisfaction. In order to verify the relationships and the mediating effect, the data obtained from convenient sample of 256 nurses in a city were analyzed by using SPSS 12.0. The findings were as follows: First, ethical leadership were positively related to LMX and job satisfaction. Second, LMX was positively related to job satisfaction. Finally, LMX played as a partial mediator on the relationship between ethical leadership and job satisfaction. Based on these findings, the implications and the limitations of the study were presented including some directions for future studies.
Job stress weakens physical ability causing the diseases related to working condition, decreases a production level, and increases mistakes and accidents. This study examined the relationship between job stress and human error, and focused on the moderating effect of age and maintenance type on the relationship between job stress and human error. The study used a quantitative design based on the 450 questionnaires of maintenance personnel in the Air force. The results of multiple regression analysis showed that physiological and psychological stress responses have positively related with human error. In moderating effect test, age appeared to impact on the relationship between physiological/behavioral stress and human error.
The hazard conditions on plant works of the steel industry have been investigated to efficiently prevent from industrial accidents. The plant works are eventually carried out by workers of smaller service companies where the safety management systems are not well established, on behalf of the main steel company. Based on the preliminary risk assessment on the plant working and open literature reviews, the safety management systems, which can be applied to the plant workplace of each process, are studied and then the step-by-step 4M check-list method is established. Accordingly, the risk assessment technique using 4M checklist for the plant workplace is proposed. In addition, a standardized flow-chart for safety management of plant work is introduced. These risk assessment technique and flow-chart can definitely contribute to the reduction of industrial accidents, considering the risk characterization and the unsafe conditions in small and medium-sized plant workplace, as effective safety management tools and safety guide line.
The work environment of locomotive cabs has long been an important issue in the design of railload systems since it is quite critical in terms of system's operational safety. It is getting more attention as the running speed of the trains goes up these days. To this end, this paper describes how to systematically construct a DB for the requirements set in the course of the improvement process for the aforementioned cab work environment. As a solution approach, we have adopted the requirement architecture concept to cover the whole activities required to do such as in requirements generation, DB construction, change management, and traceability management. Specifically, based on the requirement architecture framework a requirement process to collect requirements for improvement is discussed, and the guide lines are suggested for verification and validation of the developed requirements. In addition, a base schema and requirements templates are developed, which will be used in generating requirements and constructing a DB. Finally, it is demonstrated how the requirements DB for locomotive cabs can be constructed using a computer-aided tool in an integrated fashion.
The purpose of this study is to understand the safety factors of the public transportation and recommend the experimental factors of customer satisfaction. The survey consist of 28 questions of 5 factors about users characteristics on roads, railways, ships, and flights. As a result of multiple regression analysis, we knew that there are three potential factors affecting customer satisfaction. The Factors are named 'expected', 'attitude', 'management', and the variable of factors affect customer satisfaction significantly. Therefore, it is good strategy for effective working to improve customer satisfaction that maintain attitude with safety minds, try to specialized management, and creating expectation for safety considering the difference by the type of public transportation. After considering the meaningful result, for the development of policies for customer satisfaction for safety, we have to consider expected, attitude, and management factors of workers and officials that influence customer safety and try to improve the managerial factors considering the characteristics of their own.
Main motivation for this study was to identify the relationship between high-risk hospital jobs and their symptoms associated. This study has three objectives; 1) Evaluate major jobs of hospital workers based on Criterion(Notification number 2003-24 from Ministry of Labor in Korea) for high-risk musculoskeletal disorders(MSDs), 2) Relate each jobs in criterion and the hospital jobs considered in this study, 3) Relate each jobs in criterion and MSDs symptoms of hospital workers. A total 141 hospital jobs was evaluated. Specifically, a total 688 hospital workers participated in the questionnaire survey in this study. There were two most jobs belonged to the numbers 2 and 4 from criterion. Most hospital workers participated in this study thought that the numbers 1 and 2 from criterion were associated with their jobs. In terms of MSDs symptoms, the numbers 1 and 2 from criterion were associated with their jobs as well. Further study for hospital jobs should be focused on breaking down quantification levels of each numbers in the criterion due to its atypical and non-repetitive job characteristics of hospital jobs.
In this paper deals with strength of glass fiber reinforced plastics produced by shouting machine was investigated by universal testing instrument. We can obtain following results by performing the strength evaluation of polymer composite material according as varied environment temperature. The effect of environmental temperature on Strength properties was more sensitive in the weld specimen than parent. When changed environmental temperature, variation of strength in the parent was much bigger than it of weld specimen, that is, matrix in the parent, orientation in the specimen ware more sensitive to environmental strength. Tensile strength of polycarbonate matrix was similar regardless of mold temperature.
This study examined into property of flour dust explosion to get the basic data for safety of industry by protecting accident of dust explosion. The experiment was conducted to know the effect of distance between explodes in the experiment device, effect of flour dust concentration, effect of humidity, effect of explosion pressure to the dust concentration and effect of inactive substance additive. The study indicated that explosion was happened effectively at the optimum distance 100mm or less in inter-polar distance, and minimum ignition energy was measured at 6mm. The data of feed concentration to the probability of explosion showed that the smaller the particle diameter was, the larger probability of explosion was, and the higher the dust concentration was, the more increased the pressure of explosion was, but more than upper limit of dust concentration, then the explosion of pressure decreased. For the effect of humidity, the more it contained water, the more decreased the ignition energy of dust was, so increased minimum explosive concentration, and effective water content was minimum 10% or more. Inactive substance additive was effective in adding more than 15% CaCO3 and CaO as substance inhibiting dust explosion, in which CaCO3 was more effective than CaO. the analysis of the flame of dust explosion was performed by high-speed video camera, it showed the size of flame bacame smaller in order that sub feed, main feed, wheat powder. As a result, sub feed was expected to be less dangerous than others.
Supplier selection is one of the most important activities of a company. This importance is increased even more by new strategies in a supply chain, because of the key role suppliers perform in terms of quality, costs and services which affect the outcome in the buyer's company. In addition, green production has become an important issue for almost every manufacturer and will determine the sustainability of a manufacturer. Therefore a performance evaluation system for supplier and green suppliers is necessary to determine the suitability of suppliers to cooperate with the company. Supplier and green supplier selection is a multiple criteria decision making problem in which the objectives are not equally important. In practice, vagueness and imprecision of the goals, constraints and parameters in these problems make the decision making complicated. The objective of this study is to construct a decision-making process using fuzzy analytic hierarchy process (FAHP) and balanced scorecard (BSC) for evaluating supplier and green suppliers in the manufacturing industry. The BSC concept is applied to define the hierarchy with four major perspectives and performance indicators are selected for each perspective. FAHP is then proposed in order to tolerate vagueness and ambiguity of information. Finally, FAHP is applied to facilitate the solving process. With the proposed approach, manufacturers can have a better understanding of the capabilities that supplier and green supplier must possess and can evaluate and select the most suitable supplier for cooperation.
Customers are generally requiring a variety of products, earlier due date, and lower price. A manufacturing process needs the efficient scheduling to meet those customer's requirements. This study proposes the novel algorithm named MJA(Minimum Job completion time and AGV time) that increases the performance of machines and AGV(Automated Guided Vehicles) in many kinds of job types. MJA optimizes the bottleneck of machines and efficiency of AGV with considering two types of dispatching at the same time. Suggested algorithm was compared with existing heuristic methods by several simulations, it performed better for reducing the time of tardiness.
Among recent management innovation activities of companies, one of the most important competitive advantage through customer satisfaction, and to which members of the organization's service orientation is essential. The company's service orientation is closely related to the organization's culture. In this study, the organization's service-oriented culture, the internal service quality, job satisfaction and organizational commitment, and ultimately affects the employee's influence on customer orientation will look at that. Results and implications of this study can be summarized as follows. the internal service quality among the factors tangibles, assurance, empathy, job satisfaction showed a significant influence on the type of empathy and emotional commitment castle had a significant impact on. With these results, relationships with colleagues within the organization, such as work environment and job satisfaction and emotional commitment, the atmosphere is very important to know that you can affect. Therefore, the members of the company to increase job satisfaction and organizational commitment, corporate culture, business as well as collaboration with colleagues to share the emotional atmosphere of sympathy for the business environment will get improved.
This thesis introduced a model of diagnosing a company's quality management, and a process of achieving quality innovation based on the model. As for study methods, books and theses related to quality and process innovation were collected for investigation, a survey on internal employees to investigate major issues of quality and standard consciousness was conducted, and 5DP was discussed for balanced process analysis.
International Organization for Standardization has recently published ISO 9001:2008 which is the basic requirements for a quality management system that an organization must fulfil to demonstrate its ability to consistently provide products that enhance customer satisfaction and meet applicable statutory and regulatory requirements. Not many empirical researches based on ISO 9001:2008 have been done up until now. In this article we outline transitional features for ISO 9000 quality management system (QMS) since its first publication in 1987. In order to effectively maintain ISO 9001:2008 QMS certification and continuously enhance quality management activities, we perform statistical analysis for the minor nonconformity data generated from follow-up audits for subcontractors of shipbuilding industry based on ISO 9001:2008 requirements. A Kruskal-Wallis test is used to show relationships between the minor nonconformity data and three classification criteria: the type of business, the size of business, and the number of follow-up audits.
This paper reviewed the relationship between internal marketing and incremental innovation, and the moderating effect of firm size. The results of hierarchical multiple regression analysis, based on the responses from 322 employees in small business, showed that almost internal marketing factors effects positively on incremental innovation. All internal marketing factors(CEO support, compensation system, education & training, internal communication, authority delegation) appeared to be related positively with process innovation and service innovation. And all other factors(compensation system, education & training, internal communication, authority delegation) except CEO support showed to have positive relationship with operation innovation. In the moderating effects, internal communication effects more positively on incremental innovation in large firm-size than in small firm-size. But delegation effects more positively on incremental innovation in small firm-size than in large firm-size.
When it comes to the training program conducted by company to improve job performance ability, it would be not a investment but a waste if the training contents is not practically applied to the business accomplishment. Even though some people raise a question on the job application of postal distance training, funded by employment insurance, the study on the job application of postal distance training shows that the components of the training program have a positive effect on it and the model has 60.5% validity. Moreover, its control effect on environmental support and individual characteristics has been partially established. The study has been conducted by questioning survey with the employees who completed a postal education 3 months ago. With the result, we can find that the postal distance training benefits employees to improve their job performance abilities and expect that it continuously plays a crucial role in the field of company training through the development of high-quality training programs.