Based on latest research, the parametric quality statistics cannot be used in non-normal process with demand pattern of many-variety and small-volume, since it involves extremely small sample size. The research proposes nonparametric quality statistics according to the number of lot or batch in the non-normal process. Additionally, the nonparametric Process Capability Index (PCI) is used with 14 identified non-normal distributions.

• 최성운(가천대학교 산업공학과)