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의료 조직 구성원들은 서로 어떻게 의사소통하는가 : 의사소통의 문제점과 개선 방안을 중심으로 KCI 등재

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사회언어학 (The Sociolinguistic Journal of Korea)
한국사회언어학회 (The Sociolinguistic Society of Korea)
초록

Lee Hye-yong. Sok So-hyune・Park Song-chol・Bak Yong-ik・Lee Jeong-woo・Jin Jeongkun ・Jeoung Yeon-ok. 2016. “How members of a medical center communicate with each other”. The Sociolinguistic Journal of Korea 24(1). 213~239. The purpose of this article is to give an overview of the organizational communication in the medical center. This overview is based on the results of the individual studies conducted from 2012 to 2015 within a project about organizational communication in the medical center. Firstly we will summarize the characteristics of the respective communications performed between physicians, nurses, administrative staffs and between physicians and nurses. From those characteristics we will generalize the four typical negative aspects of the organizational communication in the medical center: authoritative, lack of empathy, an air of indifference to the communication, respectless. And then we introduce the causes of the negative aspects and their influences on the staffs of the medical center. Lastly we discuss how to improve the organizational communication in the medical center.

목차
Abstract
 1. 서론
 2. 의료 조직 커뮤니케이션의 특성
 3. 의료 조직 커뮤니케이션에 대한 논의
 4. 결론
 참고문헌
저자
  • 이혜용(이화여자대학교) | Lee Hye-yong 제1 저자
  • 석소현(경희대학교) | Sok So-hyune
  • 박성철(고려대학교) | Park Song-chol
  • 박용익(고려대학교) | Bak Yong-ik
  • 이정우(경인교육대학교) | Lee Jeong-woo
  • 진정근(공주대학교) | Jin Jeongkun
  • 정연옥(경동대학교) | Jeoung Yeon-ok 교신 저자