The UV/chlorine process is a UV-based advanced oxidation process for removing various organic pollutants in water. The process is becoming increasingly popular because of its effectiveness in practice. It is important to the safe and efficient operation of a UV/chlorine process that the optimal operating conditions for both target removal objective and saving energy are determined. Treatment efficiency of target compounds in UV/chlorine process was mainly affected by pH and scavenging factor. In this study, kinetic based mathematical model considering water characteristics and electrical energy dose calculations model was developed to predict of treatment efficiency and optimal operating conditions. The model equation was validated for the UV/chlorine process at the laboratory scale and in pilot tests at water treatment plants.