With increasing of Korean family's revenue and pursuing quality of life, outdoor food and meal industry is rapidly growing up. Thus employee's service quality is much more needed in this industry. This paper is review the relationship between transformational leadership and service quality. Survey papers gathered from restaurant employee were 571 cases and analysed to test significant relationship between leadership and service quality. Statistical analysis result showed that tangibility and empathy among service quality factors have many significant relationships with leadership styles than other factors.

Abstract
 1. 문제제기 및 연구목적
  1.1 문제제기
  1.2 연구목적
 2. 이론적 배경
  2.1 변혁적 리더십의 개념 및 구성요소
  2.2 서비스품질의 개념 및 구성요소
  2.3 리더십과 서비스품질
 3. 연구의 설계
  3.1 자료수집
  3.2 변수의 측정 및 타당성, 신뢰성
 4. 분석결과
  4.1 ‘가설 1’의 검증
  4.1 ‘가설 2’의 검증
 5. 요약 및 제언
  5.1 다중회귀분석결과
  5.2 리더십과 서비스품질의 관계에 대한 성별 상호작용효과를 분석
  5.3 연구의 한계점

• 안관영
• 이성호
• 박노국