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네트워크통합 프로젝트에서 고객 요구사항의 증가와 품질유지

Customer Requirement Increase and Quality Assurance in Network Integration Project

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  • URLhttps://db.koreascholar.com/Article/Detail/355228
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한국산업경영시스템학회 (Society of Korea Industrial and Systems Engineering)
초록

A success of network integration project depends on how well we are able to provide a network implementation fulfilled with customer's requirements within an established budge. As its environment have become enlarged and distributed, the interested parties will be increased and as its customer's technologies have become generalized through a lot of learning opportunities, the requirements will be increased and its qualities will be better. Therefore, it is getting difficult to satisfy their requirements and maintain its qualities. Effectively managing conditions that are able to have effects on resources and schedule at the early requirement analysis stage due to the requirement changes at the end of the project, we are about to offer a service quality and requirement management that can fulfill with customer's requests.

목차
Abstract
 1. 서론
 2. 요구사항 관리모델
  2.1 요구사항 정의
  2.2 요구사항 중요성
  2.3 품질관리의 정의
  2.4 네트워크 품질 특성 및 정의
 3. 은행 네트워크통합 프로젝트의 특성
  3.1 은행 네트워크통합 프로젝트의 정의
   3.1.1 은행구조의 변천
   3.1.2 은행네트워크의 변천
  3.2 요구사항 증가 사유 및 미치는 영향
  3.3 요구사항 관리의 문제점
  3.4 요구사항 관리 개선안 도출
 4. 사례연구 및 개선방안
  4.1 요구사항 관리 개선방안
   4.1.1 요구사항 추출
   4.1.2 요구사항 명세
   4.1.3 요구사항 검증
   4.1.4 요구사항 변경관리
  4.2 품질관리 개선방안
   4.2.1 단계별 절차에 의한 품질관리
   4.2.2 문서화를 통한 품질관리
   4.2.3 요구사항 추적 관리를 통한 품질관리
 5. 결 론
 참고문헌
저자
  • 이준호((주)콤텍시스템)
  • 강창욱(한양대학교 산업공학과)