Consumers require various quality characteristics including safety. The reduction of risk concerned on product safety becomes urgent issue in leading companies. The strategy for customer satisfaction by choosing attractive quality characteristic is not enough for risk reduction in view of producer. This paper presents a method for choosing quality characteristics and risk characteristics by integrating QFD based on quality requirements and AHP based on safety requirements, also shows its application for complex equipment.

Abstract
 1. 서론
 2. 통합 QFD 모델 설계
  2.1 QFD 분석의 특징 및 한계
  2.2 AHP 기법의 특징 및 한계
  2.3 QFD와 AHP 통합 모델
 3. 통합 QFD의 적용
  3.1 QFD를 통한 고객요구사항 분석
  3.2 안전성 확보를 위한 AHP 기법의 적용
  3.3 순위 상관관계 분석
  3.4 통합 모델 적용
 4. 결론
 5. 참고문헌

• 김종걸
• 정진호