Corporations are faced with the key strategic task of adopting a comprehensive management system of a new paradigm in order to enhance their products' quality, safety, and reliability, as well as to minimize the cost of quality. The purpose of this paper is to present a methodology that can be used by corporations to ensure a product's reliability, safety, and maintainability, with minimal costs, by measuring dependability levels and conducting DEA analysis. The methodology will be a way for corporations to adopt an optimal dependability management system based on a quality management system of ISO 9001:2000 standards.

Abstract
 1. 서론
 2. 경영 시스템에 대한 조사 연구
  2.1 품질경영시스템 고찰
  2.2 신뢰성경영시스템 고찰
 3. 시스템 개선 평가모형 (DEA 모형)
  3.1 효율성의 개념
  3.2 신뢰성 경영시스템 개선계획 수립 모형
  3.3 효율성 분석 모형
 4. 품질/신뢰성 평가 사례연구
  4.1 분석자료
  4.2 분석결과
  4.3 신뢰성/품질 평가와 효율성 상관 분석
  4.4 신뢰성 평가와 효율성 상관 분석
 5. 결론
 6. 참고문헌

• 김종걸 | Jong-Gurl, Kim
• 김창수 | Chang-Soo, Kim