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THE EFFECT OF CUSTOMIZED CHATBOT SERVICES ON BRAND LOYALTY TOWARD LUXURY BRANDS

Minju Lee, Enju Ko
  • 언어ENG
  • URLhttps://db.koreascholar.com/Article/Detail/373879
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글로벌지식마케팅경영학회 (Global Alliance of Marketing & Management Associations)
키워드
mass customizationluxury brandperceived brand relationshipchatbotsatisfactionbrand loyalty
저자
  • Minju Lee(Yonsei University)
  • Enju Ko(Yonsei University)