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Factors That Influence the Intentions to Revisit Korea of Vietnamese Tourists KCI 등재 SCOPUS

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한국유통과학회 (Korea Distribution Science Association)
초록

The study investigates the influences of different factors on revisit intention to Korea of Vietnamese tourists. A mixed-method including qualitative and quantitative methodologies were utilized. A focus group of 9 experts was carried out for reviewing and exploring different factors and the conceptual model. An in-depth interview with 19 participants was developed with an aim to develop and correct measurement items. The conceptual model was tested and developed using data collected by a questionnaire, from a sample of 473 respondents, who have visited Korea by both electronic and paper surveys with non-probability and convenience sampling techniques. The questionnaire in this research applied a 5-point Likert scale and was distributed both electronically using Google form and by questionnaire paper. The Bootstrap model was used for estimating the model parameters for retesting the reliability of the estimates. Factor analysis and Structural Equation Modelling are employed to analyze the data. Results showed that 427 tourists traveling by groups organized by travel companies and 46 tourists traveling on their own. The reliability, tangibility, empathy, and assurance had influences on tourists‟ intention to revisit a destination, especially through satisfaction mediating construct. Destination image, self-congruity, and the emergence of Hallyu had influences intension revisit through attitude and tourist motivation.

목차
Abstract
1. Introduction
2. Literature Review and Hypotheses
    2.1. Service Quality (SQ)
    2.2. Price (PR)
    2.3. Self-Congruity (SC)
    2.4. Destination Image (DI)
    2.5. Hallyu (HA)
    2.6. Attitude (AT)
    2.7. Tourism Motivation (TM)
    2.8. Satisfaction (SA)
    2.9. Revisit Intention (RI)
3. Conceptual Model
4. Research Methodology
    4.1. Focus Group
    4.2. In-Depth Interview
    4.3. Descriptive Analysis Results
5. Empirical Results
    5.1. Reliability Test
    5.2. Exploratory Factor Analysis
    5.3. Confirmatory Factor Analysis (CFA)
    5.4. Structural Equation Modeling (SEM)
    5.5. Bootstrap Estimate Model
    5.6. Model Fitting and Hypotheses Testing
    5.7. Multiple Compare Group
6. Conclusions and Limitations
References
저자
  • Xuan Truong NGUYEN(Marketing Department, University of Finance – Marketing) Corresponding Author