A FRAMEWORK OF EMOTIONAL VALUE CO-CREATION IN AI-BASED CONCIERGE SERVICES FOR TOURISTS

Siddike Md Abul Kalam; Bach Quang Ho

논문 상세보기

A FRAMEWORK OF EMOTIONAL VALUE CO-CREATION IN AI-BASED CONCIERGE SERVICES FOR TOURISTS

Siddike Md Abul Kalam, Bach Quang Ho

언어ENG
URLhttps://db.koreascholar.com/Article/Detail/401140

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Global Marketing Conference

2020 Global Marketing Conference at Seoul (2020.11)
pp.613-617

글로벌지식마케팅경영학회 (Global Alliance of Marketing & Management Associations)

키워드

AIbased Chatbot, emotional value, service systems, service-dominant logic

INTRODUCTION
REVIEW ON EMOTIONAL VALUE CO-CREATION
A PROPOSED FRAMEWORK OF EMOTIONAL VALUE CO-CREATION
RESULTS FROM ONLINE REVIEW ANALYSIS
DISCUSSIONS AND FUTURE RESEARCH DIRECTIONS
References

저자

Siddike Md Abul Kalam(Tokyo Institute of Technology)
Bach Quang Ho(The University of Tokyo)

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