This paper presents a study of the port logistics activities at the port of Santos (Brazil). The study follows a qualitative approach and it is based on in-depth interviews with some key actors from Santos port logistics chain. Based on these interviews, the main dysfunctions and improvement opportunities associated to the container port logistics processes at Santos were identified. The results show that the main dysfunctions are related to the existing information flows. Due to this, a new information flow related to the studied port is proposed and some probable results of the implementation are identified. The findings contribute both to the studied port and to the academic community, as the number of studies addressing port logistics activities is still limited.

Abstract
I. Introduction
II. Materials and Methods
III. Literature Review
IV. Results and Discussion
V. Conclusions
    5.1. Limitations of the research
    5.2. Managerial implications and future research directions
References

• Guilherme Bergmann Borges VIEIRA(Universidade de Caxias do Sul (UCS), Centro de Ciências Sociais (CCSO)) Corresponding Author
• Francisco José KLIEMANN NETO(Universidade Federal do Rio Grande do Sul (UFRGS), Programa de Pós-graduação em Engenharia de Produção (PPGEP))
• Jose Luis Duarte RIBEIRO(Universidade Federal do Rio Grande do Sul (UFRGS), Programa de Pós-graduação em Engenharia de Produção (PPGEP))