The seaport system is one of the complex systems which involves many stakeholders; i.e. seaport cluster; seaport authority, seaport operator, government, shipping agent, forwarding agent etc. Due to this concern, the aims of this research is revealed the relationship between the three elements of seaport quality towards the seaport competitiveness. Subsequently, the scope of this research identified three elements of seaport quality (seaport effectiveness; seaport reliability; seaport governance) and seaport competitiveness as the influential elements from the Malaysian Seaport perspective. Then, the methodology of this research used quantitative method analysis and questionnaire as the instrument for the Malaysian seaport cluster stakeholders. Multiple regressions and the reliability test were employed for the data analysis. The 143 out of 180 respondents had approved after data screening. Consequently, the finding was the 8 influential elements of seaport quality onto seaport competitiveness; (i) highly stability on strong cooperation about ship and cargoes, (ii) systematic arrangement of facilities and equipment, (iii) demonstrates good understanding of client requirement, (iv) reliability on the ability of equipment and facilities, (v) easy understanding towards the implementation of the guidelines of process involves, (vi) highly attending by customer on the cooperation through community, (vii) highly understanding and knowledge to the security compliance and (viii) minimizing the ship turnaround time, and those were statistically significant under the Malaysian seaport quality perspectives. As conclusion, the element of seaport quality would contribute as the benchmark to improvise the Malaysian seaport competitiveness. The contribution from this research is foreseen under the developing the guidelines through the seaport quality while enhancing the seaport operation efficiency and the strategies development in determining the continuous sustainability of seaport industry.

Abstract
1. Introduction
    1.1 Literature Review on seaport quality and competitiveness
    1.2 Seaport quality : Malaysian Seaport administration and legislation Perspective
    1.3 Seaport quality: Malaysian Seaport performance perspectives
    1.4 The integration of seaport quality and seaport competitiveness: Malaysian Seaport perspective
2. Methodology
    2.1 Result of analysis
3. Discussion
4. Conclusion
References

• Noor Azwa Noralam(Faculty of Maritime Studies, University Malaysia Terengganu) Corresponding Author
• Mohamad Rosni Othman(Faculty of Maritime Studies, University Malaysia Terengganu)
• Jeevan, J.(Faculty of Maritime Studies, University Malaysia Terengganu)
• Mohd Saiful Izwaan Saadon(Faculty of Maritime Studies, University Malaysia Terengganu)