WHERE ARE YOU FROM AND HOW ARE YOU SATISFIED? ASYMMETRIC EFFECTS OF SERVICE ATTRIBUTES ON CUSTOMER SATISFACTION AND THE MODERATING EFFECT OF CULTURE - koreascholar

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WHERE ARE YOU FROM AND HOW ARE YOU SATISFIED? ASYMMETRIC EFFECTS OF SERVICE ATTRIBUTES ON CUSTOMER SATISFACTION AND THE MODERATING EFFECT OF CULTURE

Pinelopi Athanasopoulou, Apostolos.N. Giovanis, Dimitrios Papakyriakopoulos, Emmanouil Choustoulakis

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URLhttps://db.koreascholar.com/Article/Detail/442712

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Global Marketing Conference

2025 Global Marketing Conference at Hong Kong (2025.07)
pp.624-625

글로벌지식마케팅경영학회 (Global Alliance of Marketing & Management Associations)

키워드

Online Reviews Asymmetric Effects Culture Customer Satisfaction Hotels

저자

Emmanouil Choustoulakis(University of Peloponnese, Greece)
Dimitrios Papakyriakopoulos(University of West Attica, Greece)
Apostolos.N. Giovanis(University of West Attica, Greece)
Pinelopi Athanasopoulou(University of Peloponnese, Greece)

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