USING CHATBOT IN CUSTOMER SERVICES CONTEXT – A SYSTEMATIC REVIEW - koreascholar

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USING CHATBOT IN CUSTOMER SERVICES CONTEXT – A SYSTEMATIC REVIEW

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URLhttps://db.koreascholar.com/Article/Detail/442722

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Global Marketing Conference

2025 Global Marketing Conference at Hong Kong (2025.07)
p.645

글로벌지식마케팅경영학회 (Global Alliance of Marketing & Management Associations)

키워드

Chatbot Customer Services Systematic Review

저자

Wut Tai Ming(The Hong Kong Polytechnic University, Hong Kong)

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