UNDERSTANDING SERVICE ROBOT RECOVERY AND USER REACTIONS - koreascholar

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UNDERSTANDING SERVICE ROBOT RECOVERY AND USER REACTIONS

Minjung Cho, Joonheui Bae, Sung Hun Kevin Bae, Erin Cho

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URLhttps://db.koreascholar.com/Article/Detail/443019

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Global Marketing Conference

2025 Global Marketing Conference at Hong Kong (2025.07)
p.1084

글로벌지식마케팅경영학회 (Global Alliance of Marketing & Management Associations)

키워드

Service Robots Task Failures Anthropomorphism Service Recovery

저자

Minjung Cho(The Hong Kong Polytechnic University, Hong Kong)
Joonheui Bae(The Hong Kong Polytechnic University, Hong Kong)
Sung Hun Kevin Bae(The Hong Kong Polytechnic University, Hong Kong)
Erin Cho(The Hong Kong Polytechnic University, Hong Kong)

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