The use of artificial intelligence (AI) service robots is on the rise. With service frontlines gradually shifting to human–robot interactions, the question of whether AI robots should be humanlike or machinelike has emerged. While many firms use robots that resemble humans in their appearance and actions, others use machinelike robots, assuming that very humanlike robots may lead to uncanny valley effects. There is no consensus on whether the anthropomorphism of service robots facilitates or constrains consumers’ experiences. To fill this gap, this article examines when and how service companies should use anthropomorphic AI service robots.

Technologies, such as Artificial Intelligence (AI) and robotics are emerging as a new way to improve services, readjusting and impacting all business industries and relationships among people (Loureiro et al., 2021; Makridakis, 2017; Mingotto et al., 2020). The hospitality industry is no exception to this (Mingotto et al., 2020) since a quick growth in the use of robots and AI in this industry has registered a turnover of 249 million U.S. dollars (International Federation of Robots, 2021). However, very few of the existing studies highlight the customers’ perspective and sentiments on service robots (Luo et al., 2021) or the robot-human interactions/ customer service experience (Choi et al., 2021). Thus, further studies in the enhancement of human well-being through transhumanistic technologies, close relationship marketing capabilities, and the evolution of the engagement process between humans and AI-enabled machines are necessary (Loureiro et al., 2021). This research intends to understand how different types of robots influence customers’ perception of the service provided. Therefore, the following research questions are proposed; Can humans develop feelings of identification with a service robot? Can the identification that customers perceive between themselves, and service robots be strong enough to influence the creation of a close relationship between both parties? What are the features of service robots that heighten customer well-being?

A secure digital platform (SDP) can provide B2B marketers with confidence to use communications technology (CT) and engage in information sharing that facilitates resource utilization. Interlinked digital platforms constitute the company’s ecosystem and barriers in the form of a lack of skills and knowledge in relation to governance and compliance can be overcome through organizational intervention that is external to an individual’s capability of control. A framework for an SDP was developed by utilizing network theory and data were collected via an online survey and analysed (n=207) using SEM, AMOS. Organizational intervention through an SDP can help B2B marketers to increase the organization’s resource capability through improved interaction. It can also help individuals to become pro-actively compliant and be less at risk from various threats (e.g., fake news) as the organization provides a safer digital environment.

지금껏 시행된 성별 다양성 정책의 목적은 주로 남성 중심으로 제도화된 차별적인 문화와 그로 인한 여성의 과소 활용을 해소하기 위함이었다. 따라서 그동안의 성별 다양성 연구는 여성을 소수집단으로 전제하고 이들을 우대하는 성별 다양성 정책을 펼친 경우에만 집중되었다. 하지만 주류집단과 소수집단의 개념은 맥락에 따라 달라질 수 있으 며, 사회에는 여성 중심적 직업군 역시 상당수 존재한다. 이에 본 연구자들은 남성이 수혜자가 되는 다양성 정책에 대하여 남성과 여성 구직자가 각각 어떠한 반응을 보이는지를 탐구하였다. 본 연구는 대학생 329명(남성 156명, 여성 173명)을 대상으로 2(성별: 남성, 여성) × 2(다양성: 유리, 불리)의 참가자 간 실험 설계로 진행되었다. 참가자들은 가상 기업의 신입사원 채용 공고에 제시된 다양성 단서를 보고, 해당 기업에 대한 조직 공정성 및 조직 매력도를 평가하였다. 그 결과, 먼저 구직자들은 채용 공고에 제시된 다양성 단서가 본인에게 유리(vs. 불리)할 경우 성별에 따라 조직의 분배공정성 및 절차공정성을 다르게 인식하였다. 구체적으로 남성 구직자보다 여성 구직자가 채용 공고 에서 본인에게 유리(vs. 불리)한 다양성 단서를 접하게 되었을 때 조직의 분배공정성 및 절차공정성을 높게 인식하였 다. 또, 다양성 단서와 조직 매력도의 관계를 조직 공정성 인식이 매개하였고, 이 매개효과가 성별에 의해 조절되었 다. 이때 여성의 경우에는 다양성 단서와 조직 매력도의 관계에서 조직의 분배공정성 및 절차공정성 인식을 통한 매개효과가 둘 다 유의하였으나, 남성의 경우에는 조직의 절차공정성 인식을 통한 매개효과만이 유의하였다. 이 결 과는 같은 내용이나 수준의 다양성 관리라 하더라도 개인의 사회적 지위나 소속집단에 따라 다르게 인식되며, 이로 인해 차별화된 태도 및 행동으로까지 이어질 수 있다는 점을 시사한다.

For the deep geological repository, engineering barrier system (EBS) is installed to restrict a release of radionuclide, groundwater infiltration, and unintentional human intrusion. Bentonite, mainly used as buffer and backfill materials, is composed of smectite and accessory minerals (e.g. salts, silica). During the post-closure phase, accessory minerals of bentonite may be redistributed through dissolution and precipitation due to thermal-hydraulic gradient formed by decay heat of spent nuclear fuel and groundwater inflow. It should be considered important since this cause canister corrosion and bentonite cementation, which consequently affect a performance of EBS. Accordingly, in this study, we first reviewed the analyses for the phenomenon carried out as part of construction permit and/or operating license applications in Sweden and Finland, and then summarized the prerequisite necessary to apply to the domestic disposal facility in the future. In previous studies in Sweden (SKB) and Finland (POSIVA), the accessory mineral alteration for the post-closure period was evaluated using TOUGHREACT, a kind of thermal-hydro-geochemical code. As a result of both analyses, it was found that anhydrite and calcite were precipitated at the canister surface, but the amount of calcite precipitate was insignificant. In addition, it was observed that precipitate of silica was negligible in POSIVA and there was a change in bentonite porosity due to precipitation of salts in SKB. Under the deep disposal conditions, the alteration of accessory minerals may have a meaningful influence on performance of the canister and buffer. However, for the backfill and closure, this is expected to be insignificant in that the thermal-hydraulic gradient inducing the alteration is low. As a result, for the performance assessment of domestic disposal facility, it is confirmed that a study on the alteration of accessory minerals in buffer bentonite is first required. However, in the study, the following data should reflect the domestic-specific characteristics: (a) detailed geometry of canister and buffer, (b) thermal and physical properties of canister, bentonite and host-rock in the disposal site, (c) geochemical parameters of bentonite, (d) initial composition of minerals and porewater in bentonite, (e) groundwater composition, and (f) decay heat of spent nuclear fuel in canister. It is presumed that insights from case studies for the accessory mineral alteration could be directly applied to the design and performance assessment of EBS, provided that input data specific to the domestic disposal facility is prepared for the assessment required.

Since the first operation of the Gori No. 1 nuclear power plant in Korea was started to operate in 1978, currently 24 nuclear power plants have been being operated, out of which 21 plants are PWR types and the rest are CANDU types. About 30% of total electricity consumed in Korea is from all these nuclear power plants. The accumulated spent nuclear fuels (SNFs) generated from each site are temporarily being stored as wet or dry storage type at each plant site. These SNFs with their high radiotoxicity, heat generating, and long-lived radioactivity are currently the only type of high-level radioactive waste (HLW) in Korea, which urgently requires to be disposed of in deep geological repository. Studies on disposal of HLW in various kind of geological repositories have been carried out in such countries as Sweden, Finland, United States, and etc. with their own management policies in consideration of their situations. In Korea long-term R&D research program for safe management of SNF has also been conducted during last couple of decades since around 1997, during which several various type of disposal concepts for disposal of SNFs in deep geological formations have been investigated and developed. The first concept developed was KAERI Reference Disposal System (KRS) which is actually very much similar to Swedish KBS-3, a famous concept of direct disposal of SNF in stable crystalline rock at a depth of around 500 m which has been regarded as one of the most plausible method worldwide to direct disposal of SNF. The world first Finnish repository will be also this type. Since the characteristics of SNF discharged from domestic nuclear reactors have been changed and improved, and burnup has sometimes increased, a more advanced deep geological repository system has been needed, KRS-HB (KRS with High Burnup SNF) has been developed and in consideration of the dimensions of SNFs and the cooling period at the time point of the disposal time, KRS+, a rather improved disposal concept has also been subsequently developed which is especially focused on the efficient disposal area. Recently research has concentrated on rather advanced disposal technology focused on a safer and more economical repository system in recent view of the rapidly growing amount of accumulated SNF. Especially in Korea the rock mass and the footprint area for the repository extremely limited for disposal site. Some preliminary studies to achieve rather higher efficiency repository concept for disposal of SNF recently have already been emphasized. Among many possible ones for consideration of design for high-efficiency repository system, a double-layered system has been focused which is expected to maximize disposal capacity within the minimum footprint disposal area. Based on such disposal strategy a rather newly designed performance assessment methodology might be required to show long-term safety of the repository. Through the study some prerequisites for such methodological development will be roughly checked and investigated, which covers FEP identification and pathway and scenario analyses as well as preliminary conceptual modeling for the nuclide release and transport in near-field, far-field, and even biosphere in and around the conceptual repository system.

디지털 트랜스포메이션은 기업의 경영 전략적 관점에서의 조직, 프로세스, 비즈 니스 모델, 커뮤니케이션의 광범위하고 근본적 변화를 요구하고 있으나, 성공적인 트랜스포 메이션의 핵심 선제요건 중 하나는 구성원의 IT(Information Technology) 역량이다. 공학적 배경 지식 없이 기술경영을 전공하는 학생들은 비교적 단기간에 경영관리 능력과 IT 역량을 동시에 키워야 하는 난제에 처해 있다. 이러한 이유로 효과적인 IT 역량 교육 방법은 기술경 영학 분야의 교육 이슈 중 하나로 부각되고 있다. 본 논문은 디지털 트랜스포메이션의 흐름을 주도할 수 있는 학생들을 양성하기 위한 IT 역량 교육은 “무엇”을 “어떻게” 가르쳐야 할 것 인가라는 질문에 대한 답을 찾기 위한 하나의 사례로서, 서강대학교 기술경영 전문대학원의 IT 관련 커리큘럼 리노베이션의 과정과 현재까지 교육과정 실행 결과를 제시한다. 특히, IT 역량 교육의 출발점이자 진입장벽이 되는 기초 프로그래밍 교육 과정의 피드백 결과에 대한 충분한 논의를 통해, 기술경영대학원 학생들을 위한 효율적인 IT 교육의 운영 방향에 대한 선행 참조사례를 제공하는 데 본 논문의 목적이 있다.

연구의 목적은 노인의 건강증진 행위가 삶의 만족도에 미치는 영향을 파악하고, 주관적 건강상태가 이 두 변수 사이에서 유의미한 매개변수로 작용하는지 확인하는 것이다. 이를 통해 성공적 노화를 위한 의료 복지서비스 개입전략 수립에 필요한 기초자료를 제공하고자 한다. 이를 위해 <고령화연구패널(KLoSA) 제8차년도(2020년)> 원자료를 사용하였고, 문헌적 고찰을 통해 노인의 건강증진 행위, 주관적 건강상태, 삶의 만족도 사이의 관계를 규명하는 연구모형을 구축하였다. SPSS 25.0, SPSS PROCESS Macro의 Model 4.2 프로그램을 사용하여 인구통계학적 특성에 대한 빈도분석, 기술통계, 상관분석, 위계적 회귀분 석, 부트스트래핑(Bootstrapping)을 실시함으로써 유의성을 검증하였다. 본 연구의 주요 연구결과는 다음 과 같다. 첫째, 노인의 건강증진 행위의 수준이 높을수록 주관적 건강상태가 양호하다. 둘째, 노인의 건강 증진 행위의 수준이 높을수록 삶의 만족도가 더 높다. 셋째, 노인의 주관적 건강상태는 건강증진 행위와 삶의 만족도와의 관계에서 유의미한 매개변수로 작용한다. 본 연구는 이런 연구결과를 바탕으로 노인의 삶의 만족도 향상을 위한 정책적·실천적 함의를 논의하였다.

This paper explores the L2 motivation of 11 students about to start studying English as junior college English majors. The participants took part in a ten-day L2 motivational program designed to help them with L2 skills and life on campus. To understand how they participated in the program, data gathered from online learning logs were coded using qualitative thematic analysis. Consequently, the participants shifted to embody ‘none to something’ qualities in terms of L2 selves and effort during the program. That is, they established self-images to believe in when using and learning English, which eventually developed into effort-driven attitudes and behavior. The students also set goals and plans according to their L2 selves created or revealed during the program. Although the program was comparatively short with a small number of participants entering a junior college, the findings indicate that an L2 motivational program for new adult students could be conducive to promoting and sustaining their effort, L2 selves, and motivation.

본 논문은 교정보호체계 내 대상자 수 적정화 필요성과 그 방향에 대해 다룬다. 범 죄자의 실효적 재범방지를 위해서는 증거기반 정책의 수립과 집행체계의 전문성 강화 등 다양한 이슈가 논의 될 수 있다. 다만, 이러한 정책들이 성공하기 위해서는 정책의 집행대상을 명확히 하여 밀도 높은 교정교화 활동을 실시 할 필요가 있다. 이러한 관 점에서, 우리 교정보호체계가 가진 큰 문제점은 교정과 보호체계 모두 필요 이상의 많 은 범죄자들을 관리감독하고 있다는 점에 있다. 교정시설의 과밀수용현상과 보호관찰 소의 만성적 인력부족 현상은 이러한 현상의 단면을 잘 보여준다. 우리 교정보호체계 는 이러한 문제점을 시설과 인력의 확충이라는 방법을 통해서 해결하려 해왔다. 그러 나 교정보호체계가 각자의 몸집을 불려가는 망의 확장 현상은 귀중한 형사사법 자원 의 낭비를 초래할 뿐 아니라, 최근 가장 설득력 있는 교정이론 중 하나인 RNR이론에 따르면 재범률 감소에 긍정적 영향을 주지 못한다. 교정과 보호 두 기관은 지역사회안전을 해치지 않는 범위내에서 대상자의 수를 감소시킴으로써 근본적인 문제를 해결 해야 한다. 시설내 교정체계는 지금 보다 많은 수용자를 탈 시설화(decarceration) 하여야 하고, 사회내 처우체계도 재범위험성이 낮은 범죄자를 조기해방(early release) 시켜줘야 한다. 본 논문은 한국의 교정보호체계가 전체 교정보호 대상자 총량의 감소 를 통해 스마트한 교정보호체계로 거듭날 수 있도록, 실효적 정책대안과 향후 제언을 제시하였다.

This explorative paper investigates the application of human rights to civil law cases in Indonesia. Human rights are often placed within the realm of public law. Yet, fundamental rights and freedoms also apply to private law cases. The human rights literature, however, does not exist in Indonesian private law. This article explores how human rights are applied in Indonesian civil law cases with reference to the models of human rights application developed by Aharon Barak and Olha Cherednychenko. We found that in Indonesia, judges apply human rights law to civil law cases indirectly, yet this application is inconsistent. The Supreme Court has attempted to increase legal unity by making case law (yurisprudensi) more accessible and by issuing internal regulations that must serve as guidelines for judges-including the application of fundamental rights in civil law cases. Case law and guidelines, however, lack thorough legal reasoning and are, therefore, difficult to apply to complex cases.

이 논문은 보컬의 변칙리듬의 활용 방법에 대해 연구하였다. 연구목적은 노래가 포함된 곡을 만드는 작곡, 작사, 편곡, 프로듀서, 보컬 등의 뮤지션이 좀 더 다양하고 독창적인 보컬 리듬을 활용할 수 있도록 방법을 제시하는 것이다. 연구방법은 대표적인 퓨전재즈 보컬 알 자로의 앨범과 라이브 공연에서 사용된 변칙적인 리듬의 선율 및 스캣을 분석한 후 그루핑의 구조 관점으로 도 출해 본 음악의 박자와 변형된 박자의 구조를 한 눈에 비교하고 인식 할 수 있도록 하였다. 연구결 과 <Spain>과 <Don't You Worry 'bout a Thing> 그리고 <Step By Step>은 한마디 안에 4분음표가 한 박의 길이를 가진 4분의 4박자 리듬 구조의 곡에서 4분음표와 8분음표의 길이가 합쳐진 그루핑 구조를 사용하였다. <Last Night>는 4분음표와 16분음표 길이가 합쳐진 그루핑 구조를 활용하여 보컬을 제외한 모든 악기가 한마디에 네 박으로 연주하는 리듬에서 변칙적인 그루핑을 적용하여 독특한 노래와 스캣이 만들어졌음을 도출하였다.

Especially for near-surface repository for disposal of the low- and intermediate-level radioactive waste, safety assessment in case of inadvertent human intrusion should be handled seriously. This is because this type of incident will possibly give rise to high acute, not chronic exposure dose even though its occurrence of likelihood could higher than rather deeper geological repository for disposal of high-level radioactive waste over long time span after closure of the repository. Recently well drilling scenario for the pumping groundwater from the aquifer near the repository, among other possible inadvertent human intrusion incidents, has been popularly evaluated for the worst case due to its relatively high possibility of occurrence in parallel with normal scenarios for the nuclide transport for post-closure safety assessment of the repository. Movement of nuclide plume both in the confined and unconfined aquifer under and over a radioactive waste repository is of importance especially around an extracting well. Through this study a simple comment regarding quantification between a pumping rate from the well drilled into the aquifer as well as quantification of the plume size flowing around the well is presented. Drawdown of the well which is the change of water level of the upper water surface of the aquifer due to well pumping makes a cone of depression. And capture zone in the aquifer which is formed around the well, by which the groundwater is removed out, is the groundwater volume or area in the aquifer that is considered to contribute the extraction of the well by pumping. Usually this capture zone does not encompass the entire aquifer thickness for the partially penetrating well, which means that not all the portion of flowing groundwater through the aquifer is drawn by the well. And this capture zone does not need to coincide with the volume of the cone. Furthermore, all the nuclide plume volume is not necessarily and completely mixed with the groundwater flowing the entire aquifer. Therefore, a strategical approach might be required to grasp the aquifer portion and the plume size influenced by pumping to evaluate rather accurate radiological consequences due to the well scenario avoiding overestimation and meaningless conservatism as well, which is especially very common in the mass balance modeling e.g., by GoldSim under assumption that all the groundwater volume from the aquifer near the well extracted by the well. Although the capture zone around the well should be determined both by use of global/local groundwater flow model in the aquifer but a simple analytical model could be sought. Capture zone analysis has been widely seen in the area of the design of groundwater remediation system. If for safety assessment of the subsurface repository the plume behavior in the aquifer under the repository should be well characterized and correctly modeled, then the current study is expected to be more or less helpful to develop a specific mass balance model for nuclide transport and groundwater flow for assessment of an abnormal well drilling scenario near the repository.