The healing environment in hospitals is very important. Three factors must be satisfied to create a healing environment in the hospital. First, chemical elements such as pathogens and pollutants must be controlled. Second, physical factors such as temperature, humidity and airflow must be satisfied. Third, psychological factors must be satisfied. The purpose of this study was to evaluate the indoor thermal environment by conducting a questionnaire (Thermal Sensation Vote, TSV) and a Predicted Mean Vote (PMV) measurement. The questionnaires were distributed to 20 medical staff (nurse), 84 inpatients and 113 outpatients. Temperature, humidity, air quality and comfort were evaluated. Measurements were conducted in the waiting room and lobby of the first and second floors of the outpatient area as well as wards on 10th floor. Both south and north-facing wards were divided to analyze the PMV difference by the orientations. The survey results showed high satisfaction values in the outpatient department for temperature satisfaction and comfort. In the inpatient department, air quality satisfaction showed good values. Moreover, the humidity satisfaction level in the nurse station was high. The PMV measurement results showed that the PMV was lower in the ward than in the outpatient area. Comparison of the questionnaire and measurement results showed that the questionnaire results were lower than those of the measurement in the outpatient area. As a result, it is necessary to reduce the gap between questionnaire and measurement results It is also important to create an indoor environment that matches the thermal preferences of the occupant by operating the air handling unit (AHU).