The purpose of this paper is to provide a critical overview of the use of social marketing in Asia. A total of 17 countries were included in this paper. We demonstrate the development and trends of social marketing in Asia by highlighting prominent and effective cases. Our findings reveal that social marketing practice represents a wide spectrum of topics. However, public policy and education outweigh adoption of social marketing to address social issues. Several barriers influence adoption and effectiveness of social marketing. We highlight a few and recommend strategies to overcome them.

Commercial fitness industry is booming in Malaysia and is becoming more difficult to entice new members with the built up competition. This research investigates the needs of these commercial fitness members and the role of engagement in determining overall satisfaction with service. Scale of Service Quality for Recreational Sport (SSQRS) was used for data collection reveals that fitness members are more drawn to interaction, outcome, physical environment quality and the engagement they receive from a gym membership and not much from the programs that are offered. This study’s finding will contribute to the development of marketing strategies for the sustainable growth of the fitness industry.