The role of container shipping is proven to be crucial for in moving goods across oceans and seas to satisfy human demand around the world. Recently, the emergence of unexpected events such as the Covid-19 pandemic or the blockage of the Suez Canal has brought a variety of challenges to global economic activities, and container shipping is no exception. Therefore, this paper aims to discover the difficulties faced by shippers when sea transport is chosen as a method to deliver their containers in the new context. The study is conducted in the north of Vietnam and involves interviewing specialists and experienced export managers to identify the possible risks associated with container shipping. Then, a survey is conducted among those in the shipping industry, including manufacturers, freight forwarders, and trading companies, among others. Answers are ranked on a Likert scale and a probability and impact matrix is applied, facilitating the evaluation of container shipping risks. As a result, this study is expected to bring a deeper understanding of the risks faced by shippers when they export their containers, with possible solutions also presented. Meanwhile, shipping service providers are aware of their customers’ experiences and for this reason can improve their service quality or develop new services to enhance customer satisfaction.