This intensity is now on a global scale with countless universities across the globe competing for better services, programs and diplomas. For to counteract such a considerable change, in this paper CTQ(Critical to Quality) is extracted for the improvement of the education quality using QFD(Quality Function Development) in college. QFD is a structured approach to seek out voice of customers, understanding their needs, and ensure that their needs are met. First of all, the requirements of the customer are surveyed and analyzed, and then with these results the strategic alternatives are decided. In sequence, the importance and assessment ratings on the requirement of customers are surveyed. Finally, from the relation between the requirement of customers and the strategic alternatives the CTQ is extracted. The derived CTQ is reviewed and analyzed in detail. It'll have major positive effects on the competitiveness of college as well as the education quality of departments.

본 연구는 유아교육·보육 현장에 적용된 지 6년차에 접어든 누리과정의 성과와 한계를 분석하고 내실화 방안을 제안하기 위한 것이다. 누리과정의 성과는 유아교육의 질 제고, 생애초기 출발점 평등 보장, 인성강화, 국가 수준교육과정으로서의 체제 구축, 교육과정의 연계성 지향 등의 5가지 측면에서 살펴보았다. 이를 바탕으로 앞으로의 내실화 방향을 상시연구체제구축, 교육과정 대강화, 유초중등 공동 연구, 특수계층에 적합한 교육과정 개발, 학부모인식제고, 교사연수 등의 6가지 측면에서 제안하였다. 누리과정이 명실상부한 국가 수준의 교육과정으로 자리매김하기 위해서는 먼저 누리과정의 목적이 생애초기 출발선상의 평등과 기회 보장을 위한 교육의 질 관리라는 점을 간과하지 않고 누리과정을 통해 이루고자 하는 지향점을 분명히 설정해야 한다. 그리고 그 목적에 부합하는 성과가 어느 정도로 있었는지 누리과정 운영 실태 및 효과에 대한 실증적인 분석이 현재보다 한층 더 다각도로 이루어져야 할 것이다.

The purpose of this study is to improve robotics education in public education. This study was conducted with 157 secondary school teachers regardless of their gender, age and majors. The results are as follows: First, 68.2% of the respondents (81.2% of the STEM(Science, Technology, Engineering, Mathematics)-related teachers) thought that robotics education should be included in public education because it will be a very important area in the future. Second, 73.3% of respondents (89.3% of the STEM-related teachers) agreed that robotics education will be worth teaching as a regular subject. The most important reason was that they thought the robots would be an excellent tool to initiate their class participation and increase their study motivation. Third, the results from this survey showed that the technology teachers would be the best suitable instructors for robotics education. Lastly, teachers felt a great deal of burden to teach robotics although they thought robotics education was necessary. In order to implement robotics education in public school, teachers think it is necessary to take professional training. In addition, teachers should be supported with the reduction in their workload along with sufficient fundings, educational robots such as LEGO MINDSTORMS, and newly designed teaching materials.