본 연구는 국가지원 뷰티 관련 교육기관의 교육서비스품질이 수강생의 지각된유용성과 진로 준비행동에 미치는 영향을 규명하는 것 이였다. 연구참여자는 서울·경기 소재 국비지원 교육기관(학원)에 수강자 362명을 임의표집방법으로 표집 하였다. 수집된 자료는 SPSS 통계패키지 26.0 버전을 이용하여 기술통계, 요인분석, 신뢰도분석, 상관관계분석 및 다중회귀분석을 통하여 자료를 분석하였다. 일련의 연구절차를 통하여 도출된 결과는 다음과 같다. 첫째, 교육서비스품질, 지각된 유용성 및 진로준비행동의 변인들은 상호 상관관계가 통계적 유의하게 나타내었다. 둘째, 교육서비스품질은 지각된 유용성에 통계적 유의하게 정적(+)영향이 있는 것으로 나타났다. 셋째, 교육서비스품질은 진로준비행동의 정보수집 활동, 직무준비활동 요인에 통계적 유의하게 정적(+) 영향을 나타내었다. 넷째, 지각된 유용성은 진로준비행동의 정보수집활동과 직무준비활동 요인에 통계적 유의하게 정적(+) 영향이 있는 것으로 나타났다. 본 연구의 결과는 국비지원 뷰티관련 교육기관의 교육서비스품질을 재평가하여 뷰티관련 국비지원 사업의 효율성을 높이고 교육 서비스품질 향사아에 기초자료로서 활용할 수 있을 것이다.
Quality management system(QMS) made by international standard organization(ISO) for the testing and analysis bodies is increasingly required when countries trade their goods according to global trade regulations. This paper mentioned how to build the quality management system on domestic environmental measurement institutions and international trends on global environmental market. A conformity assessment system corresponded with the global standard and regulations has sharply been on the rise in all industrial fields as well as the environmental markets. Accordingly we should construct an appropriate QMS operation to promote analysis precision and spreading to all industrial sectors in order to survive on rapidly changing the current tendency of the times. Through this way, we can have global competitiveness. Especially, the settlement of a systematic and scientific quality assurance system is the key subject from the environmental analytical bodies to every societal industrial institutions.
The purpose of this paper is to investigate the impact of total factor productivity (TFP), institutional quality, and interactive variable between them on economic growth in 13 low-middle income countries in Asia for the period 2000-2018. The paper uses the difference Generalized Method of Moments (GMM) to explore the dataset provided by the World Bank. The empirical results show that TFP and the interactive variable positively impact on the economic growth, while the institutional determinants have a negative influence. The negative effect is explained by the weak institutions in these low-middle income countries. The findings of the study suggest two points. First, the government should continue to improve TFP, which is associated with the application of technical advances, technological innovations, improvement of management methods, and skilled workers. Second, far more important, is that the authorities should pay special attention to implement institutional reform and strengthen the governance in the future. The successful experiences from Japan, Korea and Singapore will help other governments in Asian low-middle income countries to build developmental state. Probably, the developmental state actively interfere in the market to promote and realize the development goals. By doing so, these economies might overcome the so-called “middle-income trap”.
Purpose: The purpose of this study was to examine the relationship between portfolio quality and financial sustainability of microfinance institutions in Kenya. Research Design, Data, and Methodology: The analysis was based on a panel dataset of 30 microfinance institutions for the period of 2010 to 2018. Data was obtained from the Microfinance information exchange (MIX) database, and it was analyzed through descriptive and inferential statistics with the aid of STATA. Based on the results of the Hausman test, the study adopted the fixed effect regression model to test the research hypothesis. Results: The study found that portfolio quality had a positive significant effect on financial sustainability of Microfinance institutions in Kenya (β= 0. 211; p-value < 0.05). For the control variables; firm age had a positive effect (β= 0.773; p-value <0.05), while firm size (β= -0. 749; p-value < 0.05) had a negative effect on financial sustainability. Conclusions: The study concluded that portfolio quality has an important influence on the financial sustainability of microfinance institution. The study recommends that managers of microfinance institutions should devise good collection policies to improve portfolio quality while lessening loan default rate. The portfolio quality may improve the overall profitability and enhance investor confidence in their strategic decision-making on refinancing.
Purpose - The purpose of this study was to examine quality improvement priorities by examining not only quality classifications but also PCSI (Kano, 1984) of mobile app service qualities of general hospitals in the Metropolitan Area and offer potential improvements.
Research design, data, and methodology – The study examined five of service qualities, including app design, reaction, convenience, safety and supply of information by precedent studies. 20 test items were selected. A total of 60 positive and negative questions to estimate customer satisfaction and PCSI was investigated. The author collected 300 copies from interviewees who made use of the app services of 13 general hospitals within one year, and classified quality factors by using table of quality assessment and also estimated the customer satisfaction index (Timko, 1993). The study made quality improvement priority by the PCSI index.
Results - Reaction of the mobile app service quality ranked the highest PCSI, and payment safety ranked the highest, and customer support and supply of the information ranked high as well. It was observed that design ranked comparatively lower in these categories.
Conclusion - Safety, reaction and supply of information should be prioritized to reorganize and improve the mobile app services.