In modern society, the delivery service market has grown explosively due to rapid changes in social structure and the recent COVID-19 pandemic. Therefore, various problems such as injury to workers and an increase in human accidents are occurring due to the loading and unloading of parcels. In order to solve this problem, domestic company n is developing a “robot-based cargo loading and unloading system”. In developing a new technology system, quantitative reliability targets should be set for efficient operation and development. In this paper, reliability analysis was conducted through field data for the pneumatic gripper of the “robot-based cargo loading system”. The reliability of the failure data was analyzed to estimate the distribution parameters and MTTF. Random data was derived for the probability of occurrence of a failure with the estimated value. By repeating the simulation to predict the number and year of failures according to the estimated parameters of the probability distribution, it was proposed as a method that reflects realistic probabilities rather than calculating with simple arithmetic using the average MTTF previously used in the field.